Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fred Cramer

Allegany,NY

Summary

Driven and dedicated professional seeking to utilize skills and abilities to excel in performing tasks and achieving goals. Committed to gaining valuable experience while fostering loyalty to career and colleagues, with the aim of cultivating an exceptional work environment for all. Motivated to consistently deliver results and go above and beyond to accomplish objectives each day.

Overview

31
31
years of professional experience

Work History

City Carrier Assistant

United States Post Office
09.2023 - Current
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
  • Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
  • Improved customer satisfaction by promptly responding to inquiries and addressing concerns related to postal services.

Unarmed Security Officer

St. Bonaventure University
11.2023 - Current
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.

Independent Contractor

Fedex Custom Critical
04.2022 - 09.2023

Took high value loads from point A to point B in professional manner with customers needs first.

Security Officer

Seneca Allegany Resort & Casino
03.2011 - 04.2022
  • Keep a safe and healthy environment. Play a leading role in most of the daily operations of entire casino. Second main role is to inspect the daily cards and dice for any and all foul play
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Security Officer

U.S. Security Associates
04.2008 - 05.2009
  • Guarded restricted areas to prevent unauthorized entry.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Monitored premises and recorded activity in daily officer reports.
  • Assessed fire detectors and alarm systems to prevent and address issues.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.

Merchandiser

PepsiCo
06.2004 - 02.2008
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Displayed appropriate signage for products and sales promotions.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Communicated and coordinated planogram execution with store management.
  • Built product displays and placed appropriate signage for merchandise.

Teachers Aid

Beacon Light Behavioral Health
11.2002 - 01.2004
  • Supervised children on field trips to maintain safety and foster cultural learning experiences.
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Observed student performance and recorded relevant data to assess progress.
  • Enforced rules for behavior and procedures to maintain order among class.

Short Order Cook/Delivery Driver

Sports Cafe
03.2001 - 07.2002
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Delivered to customers in timely manner

Warranty/Service Writer

Edmond Chevrolet
10.2000 - 02.2002
  • Presented accurate estimates to inform customers of service charges and expectations.
  • Conferred with customers to understand service needs and write up accurate orders.
  • Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.

Upholsterer/Repairman

Mel's Upholstery Shop
08.1996 - 09.2000
  • Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.
  • Examined furniture frames, upholstery, springs and webbing to locate and repair defects.
  • Followed instructions when measuring, cutting and sewing materials.
  • Worked on special projects such as reupholstering.

Delivery Driver

Pizzaz
12.1995 - 07.1996
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Processed payments by accepting cash, checks.

Cashier/Customer Service Supervisor

TOPS MarketLLC
10.1993 - 11.1995
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Built loyal clientele through friendly interactions and consistent appreciation.

Education

CDL CLASS A COURSE TRAINING - Heavy Vehicle Driving

Buffalo Tractor Trailer Institute
Salamanca, NY
06.2012

GED -

Bradford Area High School
Bradford, PA
12.2008

Skills

Timeline

Unarmed Security Officer

St. Bonaventure University
11.2023 - Current

City Carrier Assistant

United States Post Office
09.2023 - Current

Independent Contractor

Fedex Custom Critical
04.2022 - 09.2023

Security Officer

Seneca Allegany Resort & Casino
03.2011 - 04.2022

Security Officer

U.S. Security Associates
04.2008 - 05.2009

Merchandiser

PepsiCo
06.2004 - 02.2008

Teachers Aid

Beacon Light Behavioral Health
11.2002 - 01.2004

Short Order Cook/Delivery Driver

Sports Cafe
03.2001 - 07.2002

Warranty/Service Writer

Edmond Chevrolet
10.2000 - 02.2002

Upholsterer/Repairman

Mel's Upholstery Shop
08.1996 - 09.2000

Delivery Driver

Pizzaz
12.1995 - 07.1996

Cashier/Customer Service Supervisor

TOPS MarketLLC
10.1993 - 11.1995

CDL CLASS A COURSE TRAINING - Heavy Vehicle Driving

Buffalo Tractor Trailer Institute

GED -

Bradford Area High School
Fred Cramer