Fred Granados
Reno,NV
Summary
Dynamic security professional with a proven track record at J Resort, excelling in emergency response and threat assessment. Detail-oriented and fluent in Spanish, I effectively de-escalate conflicts and enhance safety through proactive risk management. Committed to maintaining high standards of security and customer service, ensuring a safe environment for all.
Overview
6
6
years of professional experience
Work History
Security Officer
J Resort
Reno, NV
06.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Janitorial Worker
Square One
Reno, NV
06.2022 - 06.2024
- Maintained cleanliness and sanitation standards across various facilities.
- Operated cleaning equipment including buffers, vacuums, and pressure washers efficiently.
- Trained new staff on proper cleaning techniques and safety protocols.
- Inspected areas for cleanliness and addressed issues promptly to ensure compliance.
- Led initiatives to reduce waste through sustainable cleaning practices and resource management.
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hospitality Worker
Best Western Hotel
Reno, NV
05.2020 - 06.2022
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Maintained cleanliness and organization of guest areas, ensuring high standards of hygiene and safety compliance.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Kept housekeeping supplies stocked to allow housekeeping staff to do their job efficiently.
- Kept laundry going so housekeeping staff had carts stocked in the morning.
Education
Psychology
Allen Hancock College
Santa Maria, CASkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Emergency response
- Complex Problem-solving
- Conflict de-escalation
- FLUENT IN Spanish
- Threat assessment
Timeline
Security Officer
J Resort
06.2024 - Current
Janitorial Worker
Square One
06.2022 - 06.2024
Hospitality Worker
Best Western Hotel
05.2020 - 06.2022
Psychology
Allen Hancock College