Fred Harper
Zellwood,FL
Summary
Dynamic Shop Manager with a proven track record at Brian McNakky Painting & Restoration LLC, excelling in customer service and employee management. Enhanced client satisfaction through meticulous project estimates as a Construction Estimator, showcasing strong invoicing skills and a commitment to health and safety standards.
Retail professional with solid foundation in shop management and operational efficiency. Proven ability to enhance customer satisfaction and optimize inventory management. Reliable team player with focus on collaboration and adaptability, proficient in staff training and problem-solving.
Overview
11
11
years of professional experience
Work History
Shop Manager
Brian McNally Painting & Restoration LLC,
06.2017 - 12.2024
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
Construction Estimator
Premium Painters of Central Florida
11.2013 - 06.2017
- Enhanced client satisfaction by providing detailed cost breakdowns and accurate estimates for various project scopes.
- Increased project accuracy by diligently reviewing plans and specifications for construction projects.
- Reduced estimation errors through thorough site visits and consultations with clients and architects.
Education
Bachelor of Science - Marketing/Management
Stetson University
DeLand, FLSkills
- Customer service
- Employee management
- Health and safety
- Invoicing
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Shop Manager
Brian McNally Painting & Restoration LLC,
06.2017 - 12.2024
Construction Estimator
Premium Painters of Central Florida
11.2013 - 06.2017
Bachelor of Science - Marketing/Management
Stetson University
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