Experienced Product Owner and Business Analyst with over 35 years in software development and a strong record of delivering value in Agile environments. Skilled at leading Agile ceremonies, managing stakeholders, writing user stories, and conducting business process analysis. Proven in cross-functional collaboration, requirements elicitation, and implementing technical solutions across healthcare, logistics, and finance. Certified in PSPO I, PSPO II, and PSM I. Experienced in integrating generative AI to drive innovation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Analyst
Coca-Cola/Minute Maid
10.2024 - 06.2025
Elicited software requirements, created process flows, and facilitated stakeholder communications.
Scrum Product Owner
Florida Department of Corrections
03.2024 - 07.2023
Ran Agile meetings, elicited requirements and managed stakeholder communications, wrote Features, User Stories, and bugs as well as driving successful delivery of new functionality.
Business Analyst
UPS
09.2023 - 03.2024
Worked with stakeholders to analyze current state and future state for their route automation initiative, including gap analysis.
Scrum Product Owner
HCA Healthcare
02.2023 - 09.2023
Ran Agile meetings, stakeholder management, elicited requirements and wrote Features, User Stories, and bugs.
Scrum Product Owner
Ernst & Young
02.2021 - 02.2023
Product Owner for two different NTT teams at Ernst and Young. Ran Agile meetings, managed stakeholders, elicited requirements and created appropriate Features and User Stories.
.NET Developer
Ernst & Young
12.2020 - 02.2021
Worked on the Raptor program, creating APIs using .NET.
Angular Developer
UPS
12.2019 - 12.2020
Managed stakeholder communications. Elicited requirements from the UPS team for creation of an internal application.
Created an internal Angular application to track special handling packages, including medical items such as vaccine shipments.
Product Manager/Agile Leader
Jonas Fitness
06.2018 - 10.2019
Tracked and reported on Sprint progress, maintained Kanban board.
Led an Agile team, facilitated meetings and stand-ups.
Front-End Web Developer
Jonas Fitness
03.2017 - 06.2018
Developed customer facing gym membership management web application using Angular 2, MVC 5, C#, jQuery/JavaScript, HTML, Bootstrap, and CSS.
Maintained existing MVC web applications.
Front-End Web Developer
Cass Information Systems
04.2015 - 01.2017
Developed internal customer data tracking applications using MVC 5, C#, jQuery/JavaScript, HTML, Bootstrap, and CSS, connected to an SOA back-end.
Developed a customer-facing web application using the above technologies and established the look and feel for all current web development using Bootstrap.
Front-End Web Developer
Resource Interactive
07.2014 - 02.2015
Created and modified HTML pages for CVS.com using the Monetate HTML metrics system. CSS, HTML, and JavaScript.
Created HTML emails, some responsive on mobile devices.
Created and maintained HTML and JavaScript/jQuery on websites for major clients, including Tidy Cats, Nestle, CVS Smoking Cessation, UDF, and others.
Web/.NET Developer
Peerless Technologies
12.2013 - 07.2014
Created custom SharePoint ASP pages to facilitate workflow applications. Heavy C#, JavaScript/jQuery, CSS, and HTML.
Front-End Web/.NET Developer
GSW Worldwide/Inventiv Creative Studios
01.2013 - 12.2013
Expanded and maintained an MVC-based application that provides data and services to an iPad app. C#, MVC 4, SQL Server, Active Directory, Entity Framework.
Created an MVC-based application that offered up SQL Server services and data queries to a kiosk-based application. C#, MVC 4, SQL Server, Entity Framework.
Created HTML5/CSS3/jQuery-based web pages with interactivity and animation for use in sales presentations on iPads.
.NET Developer
Sedgwick CMS
02.2012 - 06.2012
Performed maintenance and enhancements to .NET web applications using C# and JavaScript, including jQuery.
Created JavaScript to dynamically create the ability to enter a 2-week work schedule, with hours and minutes that displayed totals, as part of a questionnaire engine.
Mobile Developer
Blue Diesel
10.2011 - 01.2012
Developed presentation assets for iPad using HTML 5, JavaScript, and CSS, including heavy jQuery and CSS3 including animation.
Created dynamic, animated web pages for use in pharmaceutical sales and information presentations.
Web Developer
Streetwerkz
08.2011 - 09.2011
Developed the Streetwerkz.com website using HTML, JavaScript, jQuery, PHP, and CSS. Worked with a purchased template but made extensive functional modifications.
Additional functionality included automatic parsing of XML price lists into a pricing page – additional pricing categories and changes can be performed with no knowledge of HTML or JavaScript by the end user.
Automatic parsing and creation of picture galleries by the end user simply by creating a directory and uploading pictures. Dynamic generation of thumbnails using the image.php library.
Set up and styled forums using phpBB.
Set up contact page with a PHP-based e-mail form with a captcha and the ability to attach an image file to the message for people requesting quotes. Contact page also included a Google Maps location that included the Google call-out for the business.
Used SEO techniques to move the business to #1 on Google for the main business phrase: 'powder coating columbus ohio'.
Created front page graphics in Photoshop for an eye-catching slide show to list the company's values.
.NET/Web Developer
Speedway
04.2011 - 08.2011
Providing analysis, break/fix, and new development in classic ASP, .NET, HTML, JavaScript, and CSS.
Perform maintenance and code enhancements to various internal and external ASP and .NET websites.
Responsible for monthly updates to speedway.com, including HTML, CSS, JavaScript, and some Photoshop work.
Added additional Oracle lookup and error message to a web service in C#.
Re-design of link menu page using HTML, CSS, and JavaScript including jQuery.
Assisted in development of SharePoint lists and pages.
.NET/SharePoint Developer
GSW
05.2010 - 12.2010
Created custom ASP.NET forms utilizing SharePoint lists to create an application for collaboration among world-wide offices. Heavy use of C#, JavaScript, CSS, and SharePoint.
Made modifications to an ASP.NET application that utilized a SQL Server database that handled company suggestions. Used .NET, C#, JavaScript, CSS, and SQL.
Created a web service with FluorineFX .NET library to query Twitter, count results, and log them to a SQL Server database. The web service also provided counts of these results to a Flash widget for display. .NET, C#, SQL.
Made modifications to a task tracker application in .NET with a SQL Server back-end. Used .NET, C#, CSS, JavaScript (including JQuery), and LINQ to SQL.
Worked as part of a team to develop a Microsoft MVC .NET application to manage HTML presentation content for downloading onto iPads. Used C#, LINQ to SQL, and JavaScript.
.NET/SharePoint Developer
Cardinal Health
10.2009 - 01.2010
Analyzed two large existing Notes applications to determine data and functionality requirements for migration to SharePoint. This included looking at form design, field validations, workflow, and Notes agents.
Education
Commercial Art -
West Liberty State College
Skills
Agile Methodologies
Scrum
Business Analysis
Product Ownership
Stakeholder Management
Generative AI
User Story Writing
Use Case Modeling
Process Flow Diagrams
ADO
Trello
Program Management
Certification
Professional Scrum Product Owner I (PSPO I)
Professional Scrum Product Owner II (PSPO II)
Professional Scrum Master I (PSM I)
Personal Information
Title: Product Owner | Business Analyst | Agile Leader | 35-Year Software Development Expert
Earlier Roles
Held a variety of software development and consulting roles across Fortune 500 companies and government agencies. Responsibilities included Lotus Notes/Domino development, Visual Basic and PowerBuilder programming, team leadership, and technical support. Clients included UPS, Nationwide Insurance, Honda, Ross Products, NiSource, and the U.S. Air Force., 1981-2008