Carina Rios
Miami,FL
Summary
Being with the company 9 years, I aspire to keep growing within and being the best employee I can be. I am passionate about the job here at Zuma and want nothing more than for the restaurant and team to be successful as well create a positive experience that keeps guests returning. My short term goal is to become restaurant manager and continue to motivate the team as well be my leaders backbone and take on any tasks needed to help operations run smoothly.
Overview
13
13
years of professional experience
Work History
Captain
Zuma
06.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Fostered positive work environment, leading to decrease in staff turnover.
- Managed staff schedules and maintained adequate coverage for all shifts.
Lead Server
Zuma
07.2022 - 06.2023
- Assisted in training new hires
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Nourished relationships with both new and old guests.
Support-Server
Zuma
12.2015 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sever
Beef O Bradys
04.2013 - 12.2015
- Assisted in training new hires
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone
Server
Aston Gardens Assisted Living
04.2012 - 04.2013
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Ensured assisted living felt comfortable and at home in dining room.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High school or equivalent -
Lennard High School
Ruskin, FloridaSkills
- Problem solving
- Clear communication
- Organization
- Delegation
- Multitasking
- Passion for guest satisfaction
- Team management
References
Aston Gardens Manager - Twyla Sampson (813)389-6470
Beef O Bradys Manager - Cindy Campbell (813) 473-3390
Timeline
Captain
Zuma
06.2023 - Current
Lead Server
Zuma
07.2022 - 06.2023
Support-Server
Zuma
12.2015 - 07.2022
Sever
Beef O Bradys
04.2013 - 12.2015
Server
Aston Gardens Assisted Living
04.2012 - 04.2013
High school or equivalent -
Lennard High School
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