FREDA HAYES
Maineville,Ohio
Summary
Results oriented Mortgage professional with over 20 years of experience in Mortgage management, auditing/compliance operations and Underwriting. Experienced Manager, Compliance Fraud Auditor, Quality Control, FHA DE Underwriter, VA LAPP/SAR Underwriter, LP / DU Automated Underwriter, USDA Underwriter, Conventional Underwriter, and trainer. Detailed professional successful at meeting and exceeding results with proven record of increasing productivity, employee performance and ability to get things done.
Overview
22
22
years of professional experience
Work History
Mortgage Underwriter
DHI MORTGAGE
02.2022 - 08.2022
- Advanced income analysis in reviewing self-employment, corporate and partnership returns
- Reviewed loan files for approval that met product guidelines
- Worked Remote with the Encompass system
- Advanced asset analysis and experience working with all types of extensive layering of risk.
Mortgage Underwriter
AMERICAN BANCSHARES
06.2021 - 01.2022
- Advanced income analysis in reviewing self-employment, corporate and partnership returns
- Reviewed loan files for approval that met product guidelines
- Worked Remote with the Encompass system
- Advanced asset analysis and experience working with all types of extensive layering of risk.
Correspondent Lending Manager / FHA DE and VA LAPP/SAR Underwriter
UNION SAVINGS BANK
10.2017 - 04.2021
- Managed Division consisting of Underwriters, Setup, Processors, Closers and Post Closers
- Priced and locked Loans with Investors
- FHA DE, VA LAPP/SAR, USDA, and Conventional Underwriter
- Improved daily production levels with implementing programs to increase workflow with same staff
- Underwrite FHA, VA, USDA, and Conventional when needed to back up Underwriters
- Work with loan officers to structure loans
- Train, coach, and mentor staff.
Mortgage Underwriter
NRL MORTGAGE
01.2016 - 01.2017
- FHA DE, VA LAPP/SAR, USDA, and Conventional Underwriter
- Managed high volumes of financial activity in a fast-paced, risk-based corporate environment
- Advanced income analysis in reviewing self-employment, corporate and partnership returns
- Advanced asset analysis and experience working with all types of extensive layering of risk and evaluation.
Mortgage Underwriter
FIFTH THIRD BANK
01.2013 - 01.2016
- FHA DE, VA LAPP/SAR, USDA, and Conventional Underwriter
- Managed high volumes of financial activity in a fast-paced, risk-based corporate environment
- Advanced income analysis in reviewing self-employment, corporate and partnership returns
- Advanced asset analysis and experience working with all types of extensive layering of risk and evaluation.
Underwriting and Closing Manager
WELLS FARGO HOME MORTGAGE
01.2012 - 01.2013
- Managed and directed a team of 18-20 Underwriters and Closers
- FHA DE, VA LAPP/SAR, USDA, and Conventional Underwriter
- Managed high volume of financial activity in a fast-paced, risk-based corporate environment
- Improved daily production levels
- Received the highest consistent loyalty scores in the past 6 years
- Quality and Compliance were the strongest attributes in 2013
- Recognized as Flood subject Matter Expert
- Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and community Reinvestment Act.
Site Quality Control / Compliance
WELLS FARGO
01.2008 - 01.2012
- Monitor new regulatory developments, and coordinate initiatives to comply with new requirements
- Audit loans to ensure compliance with Corporate Credit and regulatory requirements
- Conduct thorough and timely investigations involving mortgage fraud
- Identified training opportunities and developed training procedures accordingly
- FHA DE, VA LAPP/SAR, USDA, and Conventional Underwriter
- Supported management through risk identification, control testing and process improvement procedures
- Reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks
- Communicated audit results to upper management through written reports and oral presentations
- Experience in preparing technical investigative reports.
DE Underwriter / VA LAPP/SAR Underwriter / Managed Builder Groups
SHELTER MORTGAGE
01.2001 - 01.2008
- Managed high volumes of financial activity in a fast-paced, risk-based corporate environment
- FHA DE, VA LAPP/SAR, USDA, and Conventional Underwriter
- Advanced income analysis in reviewing self-employment, corporate and partnership returns
- Advanced asset analysis and experience working with all types of extensive layering of risk and evaluation
- Recommended loan approvals and denials based on customer loan applications reviews
- Adhered to all federal and state compliance guidelines relative to retail mortgage lending
- Evaluated mortgage loan risk based on sound underwriting decisions.
Education
Bachelor of Science - Marketing/Accounting -
Oklahoma Christian University
Skills
- Management
- Compliance Auditing
- Staff Training/Development
- Team Building
- Strategic Planning
- Conduct investigations involving mortgage fraud
- VA LAPP/SAR Underwriter
- FHA DE Underwriter
- Critical Thinking
- Strong Analytical Skills
- Process Improvement
- Experience in preparing investigative reports
- Classroom Instruction
- Administering Networks
- Organizational Abilities
- Compliance
Accomplishments
- Increased sales production by $30 Million in 2019
- Award: Most Valuable Partner with NRL Mortgage - 1st time received by a non-sales employee
Timeline
Mortgage Underwriter
DHI MORTGAGE
02.2022 - 08.2022
Mortgage Underwriter
AMERICAN BANCSHARES
06.2021 - 01.2022
Correspondent Lending Manager / FHA DE and VA LAPP/SAR Underwriter
UNION SAVINGS BANK
10.2017 - 04.2021
Mortgage Underwriter
NRL MORTGAGE
01.2016 - 01.2017
Mortgage Underwriter
FIFTH THIRD BANK
01.2013 - 01.2016
Underwriting and Closing Manager
WELLS FARGO HOME MORTGAGE
01.2012 - 01.2013
Site Quality Control / Compliance
WELLS FARGO
01.2008 - 01.2012
DE Underwriter / VA LAPP/SAR Underwriter / Managed Builder Groups
SHELTER MORTGAGE
01.2001 - 01.2008
Bachelor of Science - Marketing/Accounting -
Oklahoma Christian University
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