JEFF SAND
New Hudson,MI
Summary
Through the past several years, I’ve learned a lot in the practical application of business principles and management. I’ve helped hurt/failing business rise to the top, I’ve developed relationships and sponsorships that have and will continue to help businesses and individuals for years to come, and I also took part in building a business from the ground up to become a well-recognized name throughout the state of Washington. I’m currently employed as mortgage underwriter at UWM but having recently graduated with a master’s degree, I am looking for a position that can better utilize yet challenge my business administration dexterity. I have a wide plethora of skills, education and experience and am just looking for opportunity to not only demonstrate that, but an opportunity to help a team/organization grow and perform to the highest of its potential. I am grateful for your time and am excited for the opportunity to apply my experience and learning towards a more prominent career.
Overview
7
7
years of professional experience
Work History
Mortgage Underwriter
United Wholesale Mortgage
01.2025 - Current
- Work closely with loan officers and processors, advising them on necessary documentation needed to resolve any discrepancies or issues throughout the loan process.
- Safeguard the lender against financial losses, fraud, and/or regulatory violations by ensuring the accuracy and completeness of all loan files.
- Maintain integrity to adhere to Fannie Mae and Freddie Mac guidelines.
- A strong focus on accuracy and thoroughness in reviewing documents and ensuring compliance.
- Manage and prioritize multiple loan files to ensure timely processing and closing.
- Examine and verify loan applications and supporting financial documents, such as tax returns, pay stubs, and bank statements.
- Provide excellent client service to brokers and loan officers alike.
Forklift Operator
XPO Logistics
02.2023 - 12.2024
- Obtained OSHA certified Forklift license for various models.
- Maintained machines and equipment to proper specifications and OSHA requirements.
- Efficient unloading and loading of freight from Pup Trailers to delivery Tractor Trailers.
- Performed quality management of arriving inventory.
- Consistent in the loading and dispatch of drivers.
General Manager
Timber Bar and Grill
09.2021 - 06.2022
- Accountable for all aspects of day-to-day operations of the venue, including the four private vendors inside it.
- Worked and developed relationships with members of the City Council, Fire Department, Police, Washington State University, and Liquor Control Board to get the necessary permits/licensing to operate the bar.
- Maintained a detailed inventory and coordinated with various distributors and our linen company on a weekly basis.
- Interviewed, hired, and trained over 40 employees as well as setting up their weekly work schedules in conformance to their schoolwork loads.
- Handled and monitored the bars bookkeeping and employee’s payroll.
- Planned and coordinated special events to boost customer numbers and profits.
- Handpicked the POS system our employees were to use and trained them how to use them.
- Developed and implemented bartender training programs, policies, and procedures.
Forklift Operator/Floor Supervisor
Triple T Inc.
12.2020 - 09.2021
- Directed “Temp” employees on unloading incoming inventory from trucks and rail cars to designated staging areas.
- Obtained OSHA certified Forklift license for various models.
- Maintained machines and equipment to proper specifications and OSHA requirements.
- Used a “Picker Lift” to pull correct quantities of full-case products identified by selection labels from the slot location to the shipping dock.
- Participated in weekly meetings with various supervisors across all departments to configure and lay out goals and upcoming deadlines.
Mixologist
Litz’s Bar and Grill
05.2019 - 11.2020
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Demonstrated excellent and consistent customer service skills, as well as proper bartending etiquette.
- Trained new bartending staff on standard operating procedures and proper bar etiquette while serving customers.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Stayed up to date on latest mixology trends, bar equipment and sanitation standards.
- Helped draft new menus, specials, and events to grow customer turnout and revenue.
Lead Mover
Lake Coer D’ Alene Mover’s
05.2019 - 11.2020
- Drafted Flyers for promotions and created Company’s website.
- Provided excellent customer service and developed a professional working relationship with relators, storage facility directors, and basic customers.
- Drafted and obtained the company’s insurance policy.
- Packed and wrapped valuables/furniture/household goods for customers to be moved from one location to another.
- Lead a crew of movers to follow standards and procedures of the company and by requests of the customer.
- Maintained close communication with customer to provide excellent customer service.
Education
Bachelor’s Degree - Political Science
Washington State University
Master’s Degree - Business Administration
University of Miami
Skills
- Problem Solving
- Decision-making
- Client relationships
- MS office
- Staff management
- Staff training
- Mortgage expertise
- Team leadership
- Customer service
- Detail oriented
- Time management
- Operations management
- Database management
- Analytical thinking
- Business analysis
- Forecasting and reporting
- Data analytics
- TIPS certified
- Point of sale (POS) system operation
- CRM management
- Social media marketing
- Project management
- Event promotion
- ROI measurement
Timeline
Mortgage Underwriter
United Wholesale Mortgage
01.2025 - Current
Forklift Operator
XPO Logistics
02.2023 - 12.2024
General Manager
Timber Bar and Grill
09.2021 - 06.2022
Forklift Operator/Floor Supervisor
Triple T Inc.
12.2020 - 09.2021
Mixologist
Litz’s Bar and Grill
05.2019 - 11.2020
Lead Mover
Lake Coer D’ Alene Mover’s
05.2019 - 11.2020
Master’s Degree - Business Administration
University of Miami
Bachelor’s Degree - Political Science
Washington State University