Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
FREDA Opoku
Hyattsville,MD
Summary
Overview
24
years of professional experience
Work History
Lowes Home ImprovmentSevern, MD
Front End Associate
12.2023 - Current
Job overview
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Processed customer transactions and provided excellent customer service.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Individual ClientsBurtonsville, MD
Private Duty Caregiver
03.2022 - 02.2023
Job overview
- Provided companionship and emotional support to elderly clients.
- Administered medications as prescribed by the physician in accordance with established policies and procedures.
Preca's CleaningAshburn, Va
Call Center Operator
01.2005 - 06.2010
Job overview
- Services
- Determined charges for services requested, collected deposits or payments, and arranged for billing.
Protec Computer School Kumasi
Graphic Designer
03.2000 - 07.2003
Job overview
- Protec computer
- Designing business cards, Birthday card, flyers and typing and printing books
- Managed completed design products to match customer standards and specific branding targets.
Education
MissionCare
Certificate of Completion from Professional Caregiver And HHA
12.2023
University Overview
Think Louder Arizona City, AZ
Scrum Alliance Certified
09.2023
University Overview
StormwindArizona City, AZ
Certification of Completion from Microsoft Office 365: SharePoint
06.2023
University Overview
Protec Computer School
Certificate of Completion from Graphic design
12.2002
University Overview
Kumasi AcademyKumasi
High School Diploma from management, Customer relations
09.1999
University Overview
with honors
Skills
- Written and Verbal Communication
- Problem Solving
- Microsoft Office
- Computer skills
- Attention to Detail
- Self-Motivated
- Payment Collection
Timeline
Front End Associate
Lowes Home Improvment
12.2023 - Current
Private Duty Caregiver
Individual Clients
03.2022 - 02.2023
Call Center Operator
Preca's Cleaning
01.2005 - 06.2010
Graphic Designer
Protec Computer School
03.2000 - 07.2003
MissionCare
Certificate of Completion from Professional Caregiver And HHA
Think Louder
Scrum Alliance Certified
Stormwind
Certification of Completion from Microsoft Office 365: SharePoint
Protec Computer School
Certificate of Completion from Graphic design
Kumasi Academy
High School Diploma from management, Customer relations
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