Summary
Overview
Work History
Education
Skills
Timeline
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Fredal Ruiz

Stamford,CT

Summary

Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

The Old Greenwich Social Club
04.2024 - 05.2025
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Waiter/Bartender

Buenavista Bar and Restaurant
01.2023 - 03.2024
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Assistant Store Manager

Western Beef Supermarket
04.2021 - 12.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Curtis High School
Staten Island, NY
01-2022

Skills

  • Service quality
  • Guest engagement
  • Food presentation
  • Food safety awareness
  • Memory retention
  • Cleanliness
  • Upselling techniques
  • Large party coordination
  • Order accuracy
  • Decision-making

Timeline

Restaurant Waiter

The Old Greenwich Social Club
04.2024 - 05.2025

Waiter/Bartender

Buenavista Bar and Restaurant
01.2023 - 03.2024

Assistant Store Manager

Western Beef Supermarket
04.2021 - 12.2022

High School Diploma -

Curtis High School

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Fredal Ruiz