Fred D. Vernon
Duluth,GA
Summary
Growth-oriented Operations Professional seeking a General Manager role to lead high-performing teams. Expert in streamlining complex logistical workflows and managing P&L. Committed to integrating operational precision with strategic business development to ensure sustainable profitability and organizational scale.
Overview
12
12
years of professional experience
Work History
Director of Operations
Final Mile Solutions Group/R & R Express
08.2020 - Current
- Sourcing, recruiting, qualifying and onboarding IC’s for 3PL clients.
- Roll changed to an Operations roll after acquiring Regency Furniture account.
- Tasked with overseeing 45 trucks in three markets for Regency Furniture.
- Recruited candidates for all three locations for Regency Furniture.
- Overseeing the inspection, grading, and disposition of returned furniture (liquidate, repair, or restock)
- Analyzing "Cost Per Stop" and "Revenue Per Mile" metrics to ensure the profitability of specific markets or customer contracts
Account Executive
Saia LTL
01.2019 - 08.2020
- Attained or exceed quarterly sales objectives within a defined territory.
- Provided and filter key market insights back to sales and marketing management.
- Strategically managed the territory to meet sales objectives and grow the potential business.
- Performed sales calls and vendor relations with all customers in the assigned territory.
- Maintained accurate reporting, records, and files necessary for proper management of territory.
General Manager
FGO Logistics
Middle River, MD
04.2018 - 01.2019
- Coordinated scheduling, maintenance, and compliance for a fleet of 20 trucks to enhance service delivery.
- Reviewed monthly, quarterly, and annual performance to identify improvement opportunities and implement new strategies
- Ensured maximum profitability and cost minimization through programs such as a dedicated safety culture, dedicated driver team and asset utilization
- Analyzed financial data and established account's annual budget to ensure fiscal responsibility and strategic growth.
- Reviewed and interpreted monthly profit and loss statements to provide insights on account performance and financial health.
- Conducted thorough reviews of profit and loss forecasts against actual results, ensuring precision in financial reporting and enhancing profitability.
- Produced and audit weekly invoices and payrolls.
- Developed and implemented strategies for effective management of inbound and outbound freight.
- Developed comprehensive training programs to enhance staff knowledge of organizational policies and procedures.
- Analyzed staff capabilities and reorganized department to ensure optimal alignment of skills with organizational needs.
South Area Manager
UST Logistical Systems
Ellenwood, GA
12.2016 - 04.2018
- Managed logistical coordination for five sites in Ellenwood, GA; Hoover, AL; Huntsville, AL; Chattanooga, TN; and Knoxville, TN to enhance operational efficiency
- Managed carrier productivity, profitability, and customer satisfaction
- Developed detailed and effective logistical functions to streamline operations and delivery
- Captured and recorded service failures and implemented new improvement processes
- Handled the tasks of performing technical training, quality assurance, and configuration management
- Directed inventory management and warehousing activities, ensuring consistent integrity and compliance with operational standards
- Recruited, trained, coached, and developed all delivery, warehouse, customer service, and office personnel.
- Performed weekly audits of settlements to affirm goal completions
- Ensured compliance of operational DOT and OSHA requirements
- Created a system to track performance statistics related to goals set for the operations team
- Managed all clerical, operations, and transportation personnel
- Generated and maintained a credible forecast for accounts and territories and provided information on a regular basis to Senior Management
Account Executive
Saia LTL
San Juan Capistrano, CA
08.2014 - 12.2016
- Developed efficient procedures for expeditious delivery of high end products while containing minimal cost
- Successfully implemented processes which ensured highest customer satisfaction, within a set of strict time lines, and a zero failure policy
- Created and developed business relationships that resulted in additional retention, conversion, and penetration success
- Communicated daily with carriers and client to ensure on time departure/arrivals
- Developed training processes to maintain positive relationships and guarantee client satisfaction
- Location rated #1 in customer KPI's for 2015 and on track for 2016
Education
Electronic Engineering Technology Diploma -
R.E.T.S. Training Center
Metairie, LA01.1990
Skills
- Change Management
- Negotiation
- World Class Customer Relations
- DOT Regulations and OSHA Safety Compliance
- Team Leadership and Training
- Interpersonal Communication
- Procedures Development
- Analysis Reporting
- Cost Containment and Reduction
- Roadnet Transportation Suite
- Storis Inventory Management
- ADP Softpay Services
- QuickBooks Accounting
- Microsoft Office 365
- DispatchTrack
- P & L Management
- Forecasting and Budgeting
- Operational efficiency
- Operations oversight
- Six Sigma Lean Manufacturing
- Executing conflict resolution
- Staff training/development
- KPI tracking
Professional Strengths
- Unifying sales, operations, and customer service teams toward a singular organizational vision
- Streamlining logistical workflows to increase throughput and reduce overhead (lean methodology)
- Proficient in a variety of logistics and supply management software, both proprietary and commercial
- Excel at coordinating tasks of numerous internal divisions and external agencies to ensure rapid, accurate delivery of equipment, materials, and resources
- Ability to ensure terms and conditions of carrier contracts are consistent with industry practices
- Translating high-level company goals into actionable daily operating procedures
- Expert at reducing costs, increasing productivity, driving innovation, and stimulating bottom-line growth within challenging markets and economic conditions
- Identifying industry trends and competitor movements to position services effectively within the supply chain landscape
- Providing accurate data-driven projections to ensure sales targets align with company growth goals.
Timeline
Director of Operations
Final Mile Solutions Group/R & R Express
08.2020 - Current
Account Executive
Saia LTL
01.2019 - 08.2020
General Manager
FGO Logistics
04.2018 - 01.2019
South Area Manager
UST Logistical Systems
12.2016 - 04.2018
Account Executive
Saia LTL
08.2014 - 12.2016
Electronic Engineering Technology Diploma -
R.E.T.S. Training Center