Freddie Rene
Chillum,MD
Summary
Dynamic professional with a robust background in operations management and customer hospitality, honed at RISE Dispensaries and other notable companies. Excelled in enhancing customer service protocols and operational efficiency, leveraging Microsoft Office proficiency and collaborative engagement skills. Achieved a significant improvement in customer satisfaction and operational workflow.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Specialist
RISE Dispensaries
03.2024 - Current
- POS Operation (Cashier)
- Cash Handling
- Stockroom Management
- Greeting
- General Store Sanitation
- Marketing
- Quality Inspection
- Budtending
- Delivery Handling
- Front Desk Management
- Call Screening/ Receptionist Experience
- Customer Service
Theater Manager
AFI Silver Theater AND Cultural Center
03.2023 - Current
- POS operation
- Stockroom/Inventory management
- Staff training
- Food prep
- Food service
- Theater sanitation
- Theater repair
- Marketing
- Delivery management
- Analytics supervision/reporting
- Digital projection
- Professional audio systems operation
- Event/Banquet assistance
Sales Associate
WELL TRVLD By A Life Well Dressed Company
03.2023 - 09.2023
- POS Operation (Cashier)
- Cash Handling
- Stockroom Management
- Greeting
- General Store Sanitation
- Marketing
Head Producer
The Queen Motivator Podcast
03.2021 - 05.2023
- GarageBand operation
- Live audio/visual recording
- Guest booking/arrangement
Sales Associate/Assistant Manager
The Friends Experience D.C/ The Office Experience
05.2022 - 03.2023
- POS Operation (Cashier)
- Cash Handling
- Stockroom Management
- Greeting
- General Store Sanitation
- Marketing
- Consumer Analytics
- Shift Supervision
- Microsoft Office Operation
- Shipment Handling
- Recruitment
Assistant Store Manager
Smoke Island Inc.
10.2022 - 12.2022
- POS Operation (Cashier)
- Cash Handling
- Stockroom Management
- Greeting
- General Store Sanitation
- Marketing
- Consumer Analytics
- Shift Supervision
- Podcast Production
- Shipment Handling
- Recruitment
Assistant Manager
The Art of Banksy D.C
06.2022 - 08.2022
- POS Operation (Cashier)
- Cash Handling
- Stockroom Management
- Greeting
- General Store Sanitation
- Marketing
- Consumer Analytics
- Shift Supervision
- Microsoft Office Operation
- Shipment Handling
- Recruitment
Sales Representative
2020 Companies
03.2022 - 04.2022
- Front of House Management
- Greeting
- Hospitality
- Sales
- POS Operation
Sales Associate
ALDI Store #6
06.2019 - 08.2020
- Cashiering
- Stock Rotation
- Load Full Stock Pallets
- Unload Full Stock Pallets
- Register Key Holder
- Produce Specialist
- Box Baler Operator
- Sanitation
- Scrubber Machine Operator
- Customer Service/Hospitality
- Limited Marketing Experience
Concessions Associate
University of Maryland-College Park (Concessions)
12.2017 - 01.2020
- POS operation (Cashier)
- Cash handling
- Food prep
- Food service
- Beer/Alcohol Sales (T.I.P.S Certified)
- Stocking
- General sanitation
Videographer/Production Assistant
Ethan David Studios
01.2016 - 01.2020
- Camera operation
- Runner duties
- Storage management
- Script assistance
- Adobe operation
- Audio production
Brand Associate
Abercrombie & Fitch
09.2018 - 06.2019
- POS operation (Cashier)
- Cash handling
- Stockroom associate
- Greeting
- General store sanitation
Film Crew
AMC Lowes Georgetown 14
12.2016 - 09.2018
- POS operation (Cashier)
- Cash handling
- Stockroom associate
- Marketing associate
- Food prep
- Food service
- Theater sanitation
- Theater repair
Education
BFA - Digital Filmmaking/Video Production
The Art Institute of Washington-Rosslyn
Arlington, VA12.2017
BFA - Communications
University of Wisconsin-Stevens Point
Stevens Point, WI01.2016
Skills
- Microsoft Office Proficient
- Customer Hospitality/FOH Supervision
- Experience in Grocery Operations
- Freelance Photography
- NewTek Tricaster Operation
- Final Cut Pro Proficient
- Customer Dining Support
- Operations Management
- Collaborative Engagement
- Operational Supervisor
Certification
- Jim Henson Academy graduate
- T.I.P.S Certified (Beer/Wine-MD State)
- ServSafe Certified
References
- Cody Mosbrucker, AMC HR Manager, (757) 262-8549
- Katie Merkel O’Hara, UMD Concessions, (240) 606-0355
- Romell Renie, Aldi, (301) 523-8435
- Lupin Rahman, Abercrombie, (202) 569-1156
- Chad Fornwalt, The Art of Banksy D.C, chad@maxmerch.com
Affiliations
Jim Henson Academy Graduate
Food and Alcohol Certified
Timeline
Personal Care Specialist
RISE Dispensaries
03.2024 - Current
Theater Manager
AFI Silver Theater AND Cultural Center
03.2023 - Current
Sales Associate
WELL TRVLD By A Life Well Dressed Company
03.2023 - 09.2023
Assistant Store Manager
Smoke Island Inc.
10.2022 - 12.2022
Assistant Manager
The Art of Banksy D.C
06.2022 - 08.2022
Sales Associate/Assistant Manager
The Friends Experience D.C/ The Office Experience
05.2022 - 03.2023
Sales Representative
2020 Companies
03.2022 - 04.2022
Head Producer
The Queen Motivator Podcast
03.2021 - 05.2023
Sales Associate
ALDI Store #6
06.2019 - 08.2020
Brand Associate
Abercrombie & Fitch
09.2018 - 06.2019
Concessions Associate
University of Maryland-College Park (Concessions)
12.2017 - 01.2020
Film Crew
AMC Lowes Georgetown 14
12.2016 - 09.2018
Videographer/Production Assistant
Ethan David Studios
01.2016 - 01.2020
BFA - Digital Filmmaking/Video Production
The Art Institute of Washington-Rosslyn
BFA - Communications
University of Wisconsin-Stevens Point
- Jim Henson Academy graduate
- T.I.P.S Certified (Beer/Wine-MD State)
- ServSafe Certified
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