Freddy Aleman
Chino Hills,CA
Summary
Award-winning B2B Sales Executive with 15+ years of experience in technology, telecommunications, and SaaS sales. Proven record of exceeding quotas, driving new business, and retaining clients. Skilled in consultative selling, SaaS/cloud solutions, VOIP, SD-WAN, fiber internet, contact center platforms, and unified communications. Adept at managing full sales cycles, negotiating contracts, and partnering with teams to deliver tailored solutions.
Overview
12
12
years of professional experience
Work History
Account Manager
ENS Security
City Of Industry, CA
01.2026 - Current
- Surveillance, networking, and low-voltage Account Manager.
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Developed tailored security solutions in collaboration with clients to address specific needs.
- Coordinated project timelines and deliverables to ensure on-time delivery of equipment.
Car Salesperson
Findlay Nissan Henderson
Henderson, NV
03.2025 - 09.2025
- Delivered personalized sales presentations and vehicle demonstrations, effectively matching client needs with financing and warranty options.
- Managed customer pipeline using CRM, ensuring consistent follow-up and maximizing close rates.
- Maintained in-depth knowledge of vehicle inventory, promotions, and financing programs to support consultative sales
Customer Account Manager
Intermedia Cloud Communications
Remote
02.2024 - 10.2024
- Oversaw 90 business accounts, driving growth in VOIP, Contact Center, and Microsoft 365.
- Managed migrations from Hosted Exchange to Microsoft 365, ensuring minimal downtime and high client satisfaction.
- Identified upsell opportunities, increasing premium license adoption and product utilization.
- Acted as a strategic advisor, guiding clients through cloud transformation initiatives.
Client Relationship Executive
Cox Business
Las Vegas, NV
10.2022 - 02.2024
- Managed 300+ business accounts, achieving
- 2023 Q3 Top Performer for exceeding revenue and retention goals.
- Grew revenue by cross-selling RapidScale cloud services, VOIP, Fiber Internet, and COI (Cox Optical Internet).
- Reduced churn by renegotiating contracts and implementing proactive retention strategies.
- Partnered with the engineering and service delivery team to ensure seamless deployment
Account Executive
BAI Connect
Las Vegas, NV
03.2022 - 09.2022
- Facilitate sales of fixed wireless Fiber internet, Managed VOIP systems, and Hospitality Wi-Fi.
- Form channel partnerships with MSP and vendors.
- Launched market expansion in Las Vegas, building a sales pipeline via cold calling,door-to-door outreach, and chamber networking.
- Secured new SMB clients in underserved markets, positioning the company as a competitive ISP alternative.
Account Manager
Switch Ltd.
Las Vegas, NV
09.2021 - 12.2021
- Renewed existing contracts and provide a tour of the data center campus.
- Completed account reviews and input data into Salesforce.
- Upgraded power and cabinets and processed disconnection requests.
Sales Executive
Hawk Ridge Systems
Remote
04.2021 - 09.2021
- Achieved between 50+ outbound calls and emails each per day.
- Delivered customer presentations via online video tools (Zoom).
- VAR CAD Software Sales Executive for SOLIDWORKS.
- Conducted product demonstrations and set up customer training upon request.
Inbound Sales Account Executive
Cox Business
Las Vegas, NV
04.2017 - 04.2021
- Generated sales through cold calls, referrals, account research, and inbound call opportunities.
- Facilitated the sales of Managed Wi-Fi, Malblock, Internet, phone (VOIP), and television services to small and medium businesses.
- Achieved 107% quota attainment goal for 2017, 105% for 2018, 99% for 2019, and 109% for 2020.
- Spearheaded product launches for Managed WiFi, Business Security Solutions, and Live Chat.
Inbound Sales Representative
Cox Communications
Las Vegas, NV
03.2014 - 04.2017
- Recognized as Winner Circle 2015 Top 20 and 3rd in the nation in 2016.
- Sold TV, Internet, Home Security, and phone services to residential customers.
- Facilitated inbound customer inquiries, providing tailored product information and solutions.
Education
Associate of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT09-2027
Skills
- Account Management
- Adaptable
- B2B Technology Sales
- Coachable
- Consultative & Solution-Based Selling
- Lead Generation
- Organized
- Problem-solver
- Relationship Builder
- Team Player
Accomplishments
- 2023 Cox Business Q3 Top Performer
- 2020 Cox Business Q1 Top Performer
- 2018 Cox Business Best Team Performance Award
- 2016 HBO/Cinemax Top Sales Representative
- Cox Winner's Circle 2015 and 2016
- Best of the Best April, November, and December 2015 and January, February, and June 2016
Perfomer
Timeline
Account Manager
ENS Security
01.2026 - Current
Car Salesperson
Findlay Nissan Henderson
03.2025 - 09.2025
Customer Account Manager
Intermedia Cloud Communications
02.2024 - 10.2024
Client Relationship Executive
Cox Business
10.2022 - 02.2024
Account Executive
BAI Connect
03.2022 - 09.2022
Account Manager
Switch Ltd.
09.2021 - 12.2021
Sales Executive
Hawk Ridge Systems
04.2021 - 09.2021
Inbound Sales Account Executive
Cox Business
04.2017 - 04.2021
Inbound Sales Representative
Cox Communications
03.2014 - 04.2017
Associate of Science - Business Administration And Management
Western Governors University