Freddy Montano
Ridgewood,NY
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers.
Overview
2
2
years of professional experience
Work History
Host/Server
Coppelia
New York, New York
01.2025 - Current
- Welcomed guests and managed seating arrangements efficiently.
- Coordinated with kitchen staff to ensure timely food delivery.
- Handled guest inquiries and resolved issues promptly and professionally.
- Maintained cleanliness and organization of front-of-house areas consistently.
- Managed reservation systems to optimize table turnover effectively.
- Managed incoming calls during busy shifts.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Processed payments from customers using a POS system.
- Took beverage orders and served drinks during peak meal times.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Server/Cashier
Hamburger America
New York, New York
12.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed guest orders accurately and efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash transactions and processed payments using POS system.
- Assisted in training new servers on restaurant protocols and menu items.
- Resolved customer complaints promptly to enhance dining experience.
- Supported inventory management by restocking supplies as needed.
Education
Some College (No Degree) - Bussines
San Francisco Institute of Technical
VenezuelaSkills
- Guest seating management
- Customer relationship management
- POS system operation
- Team collaboration
Affiliations
- Photography
- Read
- Run
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Host/Server
Coppelia
01.2025 - Current
Server/Cashier
Hamburger America
12.2023 - Current
Some College (No Degree) - Bussines
San Francisco Institute of Technical