Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Receptionist

FREDDY MONTAS

Bronx,NY

Summary

Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

11
11
years of professional experience

Work History

Receptionist

The Salon at Ulta Beauty
New York, NY
02.2018 - Current
  • Effectively operated and performed all POS transactions.
  • Effectively handled all POS transactions.
  • Confidently welcomed guest and provided prestige service.
  • Actively handled multiple tasks and high-stress situations.
  • Thoroughly cleaned and organized salon to maintain clean presence.
  • Appropriately used customer service skills to ensure quality guest experience.

Salón / Salon Manager

Zed
New York, NY
08.2015 - 08.2017
  • Diligently managed reception area, greeted clients and ascertained nature of visit and responded to all incoming calls, emails, in-person requests for information
  • Efficiently scheduled all clients on salon software system
  • Thoroughly maintained and ordered materials needed for salon
  • Effectively handled all vendor relations
  • Confidently managed social media
  • Consistently supported owner and demonstrated flexibility and extra projects

Studio/ Assistant Manager

Shaggy Hair
New York, NY
02.2013 - 08.2015
  • Consistently Performed all administrative and clerical tasks as required
  • Directly handled all payment transactions
  • Regularly shampooed clients, applied color, and provided blow-drying services
  • Successfully provided client consultation services
  • Properly educated clients about product line to build in order to build sales
  • Thoroughly cleaned and maintained salon to ensure pristine appearance

ZARA/ Sales Associate

New York, NY
11.2011 - 08.2013
  • Consistently provided exceptional customer service and styling to build sales
  • Effectively handled all POS transactions
  • Efficiently received and processed merchandise shipments
  • Assisted with merchandising and sales procedures as per company standards
  • Organized and maintained stock room.

Education

GED -

Beyond Institute Center
New York
06.2014

Skills

  • Good communication and interpersonal skills and enthusiastic customer service
  • Superior telephone etiquette
  • Detailed understanding and experience of front desk operations
  • In-depth knowledge of client services and close attention to details co
  • Extremely flexible and able to handle variety of tasks at once
  • Proficient in
  • Shortcuts, Microsoft Office, Excel, and PowerPoint

Additional Information

  • AWARDS , ULTA Beauty “The overall top-selling credit card in the entire store year to date award”

Timeline

Receptionist

The Salon at Ulta Beauty
02.2018 - Current

Salón / Salon Manager

Zed
08.2015 - 08.2017

Studio/ Assistant Manager

Shaggy Hair
02.2013 - 08.2015

ZARA/ Sales Associate

11.2011 - 08.2013

GED -

Beyond Institute Center

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FREDDY MONTAS