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Open to workWork Type
Full TimeContract WorkConsultingLocation Preference
RemoteOn-SiteHybridLocation: Morganville, NJ, US
Open to relocation: Yes
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Freddy Perez
Server
Morganville,NJ
Work Preference
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Server
Dave and Busters
Woodbridge, NJ
10.2023 - Current
- Provided exceptional customer service in fast-paced environment, ensuring timely order delivery.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Resolved customer complaints promptly, improving overall guest satisfaction and retention rates.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained cleanliness and organization of dining area, enhancing guest experience and satisfaction.
- Handled cash transactions accurately, ensuring proper cash handling procedures were followed.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Increased sales significantly by upselling higher-end products to customers.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Cook
AMC Theatres
Edison, NJ
11.2022 - 08.2023
- Prepared a variety of menu items according to established recipes and quality standards.
- Operated kitchen equipment efficiently while maintaining safety and cleanliness protocols.
- Managed inventory levels, ensuring fresh ingredients were readily available for daily operations.
- Trained new staff on food preparation techniques and safety guidelines, fostering team development.
- Streamlined workflow processes to enhance kitchen efficiency during peak service hours.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Assisted in developing training materials that improved onboarding processes for new kitchen employees.
Crew Member
AMC Theatres
Edison, NJ
04.2021 - 08.2023
- Operated cash register, processed transactions accurately and efficiently.
- Provided exceptional customer service, ensuring a positive guest experience.
- Assisted in maintaining cleanliness and organization of theater facilities.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
High School Diploma - Economics
Edison High School
Edison, NJ06-2022
No Degree - Business
Montclair State University
Montclair, NJ05-2027
Skills
- Effective communicator
- Active listener
- POS system management
- Social media management
- Customer call handling
- Problem-solving expertise
- Certified Microsoft Excel user
- Consistent work performance
- High-quality client service
- Financial transaction handling
- Client relationship management
- Polished professional image
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Video Gaming
- Artificial Intelligence (AI) and Machine Learning
- Gym Workouts
- Graphic Design
- Watching Movies and TV Shows
- Reading
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Server
Dave and Busters
10.2023 - Current
Cook
AMC Theatres
11.2022 - 08.2023
Crew Member
AMC Theatres
04.2021 - 08.2023
High School Diploma - Economics
Edison High School
No Degree - Business
Montclair State University