Fredel Smith
Apollo Beach,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Manager
Intern
ServiceNow
Fl
10.2022 - 04.2023
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Section Chief of Main pharmacy
6th medical Group
MacDill air force base, FL
09.2021 - 04.2023
- Supervised daily operations of 8 junior pharmacy technicians including restocking and filling prescriptions, interacting with customers, and ensuring efficient operation of pharmacy
- Oversaw inventory procurement and equipment management
- Pharmacy patient advocate-resolved complex customer issues to bolster customer satisfaction
- Directed administration of member deployment medications to ensure readiness of military personnel
- Managed medication logistics in Defense Medical Logistics Standard Support
- Managed pharmacy annual budget of $16.5 million
Non-commissioned officer in charge of Pharmacy
Incirlik air Base
Incirlik, Europe
08.2020 - 08.2021
- Managed two-person pharmacy operation of 3600+ beneficiaries
- Coordinated medications, supplies, and delivery to overseas military operations
- Supervised medication inventory, including receiving and processing daily medication orders
- Educated patients regarding medication options, usage, and side effects
- Organized and audited medication administration records, following policies to ensure patient safety and quality of care
- Compounded medications for specialized treatment
- Managed pharmacy budget, pharmaceutical logistics, and schedule
Non-commissioned officer in charge of Pharmacy
75th Medical group
hill Air Force Base, UT
06.2017 - 07.2020
- Supervised daily operations and created schedule for 32 staff members including filling and restocking, receiving, and processing medication orders
- Created tracking systems for pharmacy technicians in upgrade training
- Conducted 1 on 1 training on Script center medication pick up system
- Implemented first pharmacy curbside service during pandemic
Education
Bachelor of Science - Organizational Management
Eastern Florida State College
Melbourne, FL08.2023
Associate in Arts -
Eastern Florida State College
Melbourne, FL05.2019
General Associate Degree - Pharmacy
Community College of the Air Force
05.2019
Master of Science - Human Resources
Webster University
Wester Groves, MO12.2024
11.2012
Skills
- Strong decision-making ability
- Microsoft office (Excel, PowerPoint, Outlook, and Publisher)
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Customer Relationship Management
- Performance Management
- Policy Implementation
- Performance Evaluations
- Expectation setting
- Teamwork and Collaboration
Activities
- 2019, Volunteer of the Quarter, Hill Air Force Base, UT
- 2019, Air Force Pharmacy Team of the Year, Hill Air Force Base, UT
- 2013, Air Force Noncommissioned Officer of the year, Patrick Air Force Base, FL
Timeline
Intern
ServiceNow
10.2022 - 04.2023
Section Chief of Main pharmacy
6th medical Group
09.2021 - 04.2023
Non-commissioned officer in charge of Pharmacy
Incirlik air Base
08.2020 - 08.2021
Non-commissioned officer in charge of Pharmacy
75th Medical group
06.2017 - 07.2020
Manager
Bachelor of Science - Organizational Management
Eastern Florida State College
Associate in Arts -
Eastern Florida State College
General Associate Degree - Pharmacy
Community College of the Air Force
Master of Science - Human Resources
Webster University