Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Fredel Smith

Apollo Beach,FL

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Manager

Intern

ServiceNow
10.2022 - 04.2023


  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Section Chief of Main pharmacy

6th medical Group
09.2021 - 04.2023
  • Supervised daily operations of 8 junior pharmacy technicians including restocking and filling prescriptions, interacting with customers, and ensuring efficient operation of pharmacy
  • Oversaw inventory procurement and equipment management
  • Pharmacy patient advocate-resolved complex customer issues to bolster customer satisfaction
  • Directed administration of member deployment medications to ensure readiness of military personnel
  • Managed medication logistics in Defense Medical Logistics Standard Support
  • Managed pharmacy annual budget of $16.5 million

Non-commissioned officer in charge of Pharmacy

Incirlik air Base
08.2020 - 08.2021
  • Managed two-person pharmacy operation of 3600+ beneficiaries
  • Coordinated medications, supplies, and delivery to overseas military operations
  • Supervised medication inventory, including receiving and processing daily medication orders
  • Educated patients regarding medication options, usage, and side effects
  • Organized and audited medication administration records, following policies to ensure patient safety and quality of care
  • Compounded medications for specialized treatment
  • Managed pharmacy budget, pharmaceutical logistics, and schedule

Non-commissioned officer in charge of Pharmacy

75th Medical group
06.2017 - 07.2020
  • Supervised daily operations and created schedule for 32 staff members including filling and restocking, receiving, and processing medication orders
  • Created tracking systems for pharmacy technicians in upgrade training
  • Conducted 1 on 1 training on Script center medication pick up system
  • Implemented first pharmacy curbside service during pandemic

Education

Bachelor of Science - Organizational Management

Eastern Florida State College
Melbourne, FL
08.2023

Associate in Arts -

Eastern Florida State College
Melbourne, FL
05.2019

General Associate Degree - Pharmacy

Community College of the Air Force
05.2019

Master of Science - Human Resources

Webster University
Wester Groves, MO
12.2024

11.2012

Skills

  • Strong decision-making ability
  • Microsoft office (Excel, PowerPoint, Outlook, and Publisher)
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Customer Relationship Management
  • Performance Management
  • Policy Implementation
  • Performance Evaluations
  • Expectation setting
  • Teamwork and Collaboration

Activities

  • 2019, Volunteer of the Quarter, Hill Air Force Base, UT
  • 2019, Air Force Pharmacy Team of the Year, Hill Air Force Base, UT
  • 2013, Air Force Noncommissioned Officer of the year, Patrick Air Force Base, FL

Timeline

Intern

ServiceNow
10.2022 - 04.2023

Section Chief of Main pharmacy

6th medical Group
09.2021 - 04.2023

Non-commissioned officer in charge of Pharmacy

Incirlik air Base
08.2020 - 08.2021

Non-commissioned officer in charge of Pharmacy

75th Medical group
06.2017 - 07.2020

Manager

Bachelor of Science - Organizational Management

Eastern Florida State College

Associate in Arts -

Eastern Florida State College

General Associate Degree - Pharmacy

Community College of the Air Force

Master of Science - Human Resources

Webster University

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Fredel Smith