Frederic Medina
Haymarket,VA
Summary
Technical Program Manager specializing in optical networking, Data Center environment and project leadership. Managed multimillion-dollar DWDM deployments connecting Data Centers, significantly improving client satisfaction through effective communication and training. Recognized for process enhancement and fostering collaboration to consistently exceed project goals.
Overview
20
20
years of professional experience
Work History
Technical Program Manager
Amazon Web Services
Herndon, VA
03.2012 - 04.2025
- Led deployment of Optical projects connecting data center sites, ensuring on-time, budget-compliant delivery.
- Authored training manual and rack deployment guides to enhance end-user comprehension and deployment.
- Conducted interviews and provided training to new recruits, improving skill sets.
- Collaborated with engineers and logistics teams to troubleshoot complex technical issues.
- Delivered training sessions on new technologies and implemented deployment standards for quality assurance.
- Managed client expectations through effective communication of technical limitations and timelines.
- Created user stories, acceptance criteria, and test cases in partnership with product management teams.
- Identified process improvement opportunities and proposed actionable solutions.
Account Executive
Software AG
Reston, VA
11.2012 - 03.2013
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Attended networking events to build relationships with potential customers.
- Participated in training sessions on topics related to sales techniques or industry regulations.
Senior Sales Account Manager
Verizon Business
Ashburn, VA
06.2007 - 09.2011
- Managed $3M customer portfolio by designing solutions with Verizon business products, including data center and fiber connectivity.
- Achieved significant company growth through market expansion initiatives.
- Initiated joint ventures with complementary companies to enhance market reach.
- Enhanced sales volume via targeted support for new and inactive customers.
- Consistently exceeded monthly, quarterly, and annual sales targets set by management.
- Supported sales team members to promote professional development and growth.
Channel Sales Support
Apptix
Herndon, VA
05.2005 - 11.2006
- Managed large customer accounts, enhancing service offerings and satisfaction.
- Provided product sales support to partners through exploration of hosted email services and server options.
- Supported major Canadian clients, including Bell Canada, to drive product sales growth.
- Trained sales channels to consistently meet monthly quotas.
Skills
- Process improvement and project management
- Optical networking proficiency - DWDM
- Rack deployment training
- Client relationship development
- Troubleshooting and technical problem-solving
- Change management and risk assessment
- Collaborative teamwork
- Reliability in performance
- Guidance on technical issues
Accomplishments
- Deployed first DWDM metro ring connectivity in Montreal supporting AWS international expansion.
- Deployed first DWDM metro ring connectivity in Paris supporting AWS international expansion.
- Created global DWDM standardization of cabling and rack deployments.
- Led AWS private long haul network builds in the USA and EU using DWDM solution including subsea.
- Implemented effective cost savings solutions and project deployment timelines
- Designed and implemented technical documentation and template to facilitate change management tiers to limit blast radius nd network impact.
Languages
French
Native/ Bilingual
References
References available upon request.
Timeline
Account Executive
Software AG
11.2012 - 03.2013
Technical Program Manager
Amazon Web Services
03.2012 - 04.2025
Senior Sales Account Manager
Verizon Business
06.2007 - 09.2011
Channel Sales Support
Apptix
05.2005 - 11.2006
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