Ratul Ganguly
New York,NY
Summary
Program & Product Manager with 5+ years of international experience
leading $35M+ technology programs and $12M+ portfolios across 6+
projects, spanning Cloud, AI, and digital transformation. Delivered
measurable impact including 65% higher triage efficiency, 55% faster
operational timelines, and 4% market-share growth. Skilled in Gen AI,
RAG, Agentic AI, Agile, SDLC, and technical solutioning, with RFP/POC
leadership contributing to 3+ new enterprise client wins.
Overview
7
7
Certification
8
8
years of professional experience
Work History
Program Manager
Voto Consulting LLC
10.2026 - Current
- Leading cross-functional program planning, aligning deliverables, timelines, and stakeholder expectations.
- Managed project schedules, risks, and dependencies to maintain consistent execution across workstreams.
- Facilitated status meetings, tracked decisions, and resolved blockers affecting program progress.
- Coordinated client communications, translating requirements into clear action plans and updates.
Technical Program Manager
Virtusa
09.2025 - 09.2026
- Managed and scaled technology programs with a combined value exceeding $35M, overseeing delivery planning, resource allocation, financial tracking, stakeholder governance, and execution across multiple workstreams.
- Led cross-functional cloud program governance across multiple geographies for Google, aligning Product, Engineering, Architecture, Operations, and client stakeholders on scope, dependencies, risks, and delivery milestones across complex technology programs.
- Led end-to-end pre-sales strategy across RFPs and POCs, contributing to $1.5M+ in new business and securing 3+ enterprise clients.
- Defined product strategy and technical architecture for GenAI solutions, including RAG-based knowledge assistants and Agentic AI workflows integrating retrieval, tool invocation, orchestration, and multi-step task execution.
- Improved program triage efficiency by 65% by implementing structured issue classification, prioritization, and escalation processes.
- Integrated new technologies with existing enterprise IT platforms, collaborating with internal development teams to streamline operational workflows and reduce operational timelines by 55%.
- Improved team productivity through data-driven resource allocation, task prioritization, and workload balancing using JIRA, Confluence, and internal Google tools, increasing delivery visibility across distributed teams.
- Applied hands-on knowledge of GCP and Docker to collaborate effectively with engineering and cloud teams on solution design, deployment, troubleshooting, and technical program execution.
- Leveraged data warehousing and ETL/DataStage expertise to perform root-cause analysis of storage consumption.
- Developed standardized onboarding documentation, reducing new-hire ramp-up time by 75%.
Technical Project Lead
Wipro
02.2024 - 08.2025
- Managed a $12M+ portfolio spanning 6+ concurrent technology projects.
- Managed technical and executive-level relationships across client organizations, building trusted partnerships with senior engineering leaders, IT directors, VPs, and C-level stakeholders.
- Managed cross-functional engineering teams across the full SDLC, coordinating Product, Engineering, QA, Architecture, and Operations across multiple concurrent workstreams.
- Established risk mitigation strategies through Change Advisory Board (CAB) governance, proactively assessing change impact, dependencies, and operational risk before production implementation.
- Led adoption of AI-powered productivity solutions, including Microsoft Copilot and Power BI, identifying opportunities to streamline business processes and enable data-driven decision-making.
- Monitored customer sentiment, market trends, and competitor activity to identify product and business optimization opportunities and inform strategic recommendations.
- Negotiated with vendors and suppliers to optimize commercial terms and resource costs, supporting adherence to budgets across 6+ concurrent projects.
Technical Product Manager
Wipro
04.2022 - 01.2024
- Developed and implemented product quality and optimization initiatives that contributed to a 4% increase in market share within 12 months.
- Reviewed API specifications and request/response flows across 40+ integrations, ensuring alignment between business requirements, technical architecture, and customer workflows.
- Established a customer feedback program across 8+ enterprise accounts, translating user insights into 20+ prioritized product enhancements.
- Led 12+ executive customer engagements and solution demonstrations, translating customer needs into product requirements and supporting $3M in pipeline opportunities.
- Led efficient sprint planning and product backlog refinement for 8+ squads
- Implemented strategies to drive change and ensure seamless collaboration within the squads.
- Successfully coordinated cross-functional efforts to meet product metrics and exceed client expectations.
Software Developer
Wipro
08.2018 - 03.2022
- Developed scalable Java and Spring Boot services for enterprise applications
- Designed REST APIs supporting secure integration across distributed systems
- Optimized application performance through code refactoring and query tuning
- Conducted comprehensive security audits, implemented robust measures to safeguard against potential cyber threats.
- Coordinated disaster recovery planning, minimizing downtime and data loss in emergency scenarios.
- Resolved production issues through root-cause analysis and timely fixes
- Facilitated the adoption of Agile methodologies, enhancing team productivity and project delivery timelines.
- Deployed continuous integration and continuous deployment CI and CD pipelines to streamline development processes.
- Implemented a complete air freight management system in 12 months.
- Coordinated quality testing with assurance team and partnered on resolving defects.
- Updated old code bases to modern development standards, improving functionality.
- Optimized application performance by conducting regular code reviews and refactoring when necessary.
Education
Bachelor of Science -
RCC Institute of Information Technology
01-2018
Central Board of Secondary Education - Science
Guru Teg Bahadur Public School
01-2014
Skills
- Project management
- Problem-solving, Portfolio management
- Agile methodology
- Stakeholder engagement
- Business risk assessment
- Process improvement strategies
- Process improvement
- Product management
- Project lifecycle management
- REST API
- Wireframe Development
- Jira, Postman, Confluence and SoapUI
- Java, ETL Data stage
- Google Cloud
- RAG, Agentic AI, LLM, Vector DB
Accomplishments
- Optimized 50+ non-production environments using SQL and Google BigQuery, reducing configuration effort by 40% and accelerating engineering validation cycles
- Led the identification, triage, and resolution of 20,000+ Gemini model issues, significantly improving defect signal quality and enabling engineering teams to focus on critical issues ahead of the successful production releases of Gemini 3.77 Flash and Gemini 4.0 Argon.
- Proactively mitigated a client billability risk, coordinating across stakeholders to prevent potential revenue leakage and maintain business continuity.
- Improved GDS platform efficiency by 20%, contributing to a 4% increase in market share.
Certification
- AWS Business
- Machine Learning
- Gen AI by Google
- LLM by Google
- Safe 6.0 Product Owner/Product Manager
- Safe 6.0 Practitioner certified, Advanced Java
- Data warehousing
Timeline
Program Manager
Voto Consulting LLC
10.2026 - Current
Technical Program Manager
Virtusa
09.2025 - 09.2026
Technical Project Lead
Wipro
02.2024 - 08.2025
Technical Product Manager
Wipro
04.2022 - 01.2024
Software Developer
Wipro
08.2018 - 03.2022
Bachelor of Science -
RCC Institute of Information Technology
Central Board of Secondary Education - Science
Guru Teg Bahadur Public School
Impact
- With an international work experience of over 5 years, leading a diverse portfolio, I have had the opportunity to work with Industry leaders and technical mentors that helped me increase product and program efficiency across the board.