Frederick A. Ofei
The Bronx,NY
Summary
Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.
Overview
2023
2023
years of professional experience
Work History
Security Officer/IT Field Support Technician
North Bronx Church of Christ
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
- Streamlined operations by implementing and maintaining inventory tracking systems for IT equipment.
- Developed detailed documentation for IT processes and procedures, improving overall departmental organization and communication.
- Installed new software such as operating systems, antivirus, Streaming softwares, routers, switches, firewalls, printers, scanners as part of ongoing technology refreshes.
- Conducted regular system backups to protect sensitive data from loss or corruption.
- In Charge of Live streaming of Church activities online
- Efficiently troubleshot and repaired desktop computers, laptops and printers equipment to cut company costs and maximize productivity.
Shop Worker
Pro Beauty
11.2021 - 07.2022
- Collaborated with team members to ensure efficient daily operations and timely completion of tasks.
- Maintained orderly and clean work areas for maximum productivity.
- Maintained a clean and organized store environment for optimal shopping experience.
- Stocked shelves efficiently, ensuring product availability and reducing restocking time.
- Assisted in-store promotions to increase awareness of featured products resulting in higher sales.
- Excellent communication skills, both verbal and written.
- Conducted regular inventory checks, identifying discrepancies and ordering necessary stock replenishments.
- Assisted customers in locating desired products, increasing overall sales and customer satisfaction.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Organized shelves to remove slow moving items and add new merchandise.
Education
No Degree - 16hour On-the-job Training Course For Security
United Security Training Center, Inc
The Bronx, NY05-2024
No Degree - 8 Hour Pre Assignment Training For Security Guards
United Security Training Center, Inc
The Bronx, NY05-2024
Associate of Arts - Advance Diploma Project Management
Heritage Christian University
Accra, Ghana11-2019
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- Detail-oriented
- Physical fitness
- Relationship building and management
- Conflict resolution techniques
- Operations management
Languages
English
Timeline
Shop Worker
Pro Beauty
11.2021 - 07.2022
Security Officer/IT Field Support Technician
North Bronx Church of Christ
No Degree - 16hour On-the-job Training Course For Security
United Security Training Center, Inc
No Degree - 8 Hour Pre Assignment Training For Security Guards
United Security Training Center, Inc
Associate of Arts - Advance Diploma Project Management
Heritage Christian University
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