Frederick Estrada
Glen Burnie,Maryland
Summary
With over 15 years of experience in Electronics, I bring extensive expertise to the table. I have served as an Engineering Technician at Northrop Grumman for 5 years, and worked for 2 years as a Customer Engineer II at NCR. I am a proud veteran, having served 5 years in the United States Marine Corps. I have maintained an active DOD Secret Clearance for over a decade. My motivation and eagerness to learn new skills drive my professional growth and success.
Overview
12
12
years of professional experience
Work History
Engineering Technician
Northrop Grumman
Maryland
03.2019 - Current
- Technician lead
- Managing Tasks and Training.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
- Showcased strong attention to detail in the preparation, assembly, and installation of intricate components supporting engineering projects.
- Assisted with installation, calibration and testing of engineering systems.
- Enhanced overall team productivity through continuous improvement initiatives focused on streamlining processes and optimizing resource allocation.
- Performed work according to project schedules and high quality standards.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
Customer Engineer 2
NCR Corporation
New Jersey
07.2016 - 02.2018
- Reduced equipment downtime by conducting proactive diagnostics tests that helped identify potential problems before they became critical issues.
- Conducted regular preventive maintenance checks on equipment, reducing unexpected downtime and repair costs.
- Boosted company reputation by presenting professional, knowledgeable, and courteous service to clients during on-site visits.
- Utilized strong interpersonal skills to build lasting relationships with customers, fostering loyalty and repeat business opportunities.
- Improved customer satisfaction by providing timely and efficient technical support for hardware and software issues.
Aviation Communication Systems Technician
United States Marine Corps
California & Okinawa, Japan
09.2012 - 05.2016
- Facilitated smooth transitions during system upgrades by providing clear instructions and guidance for end-users adjusting to new features and configurations.
- Enhanced communication efficiency by installing and maintaining various aviation communication systems.
- Contributed to safety efforts, adhering to strict protocols during all phases of work on aircraft communication systems.
- Secured sensitive information using encryption techniques when transmitting classified materials related to national security interests over various media types according to established protocol.
- Collaborated with other technicians for successful installation and maintenance of advanced communication systems.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Trained and oversaw new technicians' activities for proper repair and maintenance of avionic systems.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Education
Currently Enrolled in A Bachelor's Program in Comp -
University of Maryland Global Campus
07.2024
Skills
- Strong leader
- Quality Control
- Deadline Management
- Mechanical Aptitude
- Critical Thinking
- Dependable and Responsible
- Safety Management
- Equipment Setup
- Soldering skills
- Troubleshooting
Timeline
Engineering Technician
Northrop Grumman
03.2019 - Current
Customer Engineer 2
NCR Corporation
07.2016 - 02.2018
Aviation Communication Systems Technician
United States Marine Corps
09.2012 - 05.2016
Currently Enrolled in A Bachelor's Program in Comp -
University of Maryland Global Campus