Frederick Hansen

• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
• Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
• Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
• Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.

I originated commercial loans that were placed with a wide variety of lenders. These types of loans were for acquisition, refinance, and development of multi-family buildings, hotels, mixed-use, and the like.

I was with the bank for 22 + years. During this time, I originated and closed $35 - 45mm per year in Agency business as well as broker business. My close relationship[s with management and support teams helped me to achieve these goals.