Frederick Master

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Constructed and maintained various concrete structures, including floors, roads, ramps, driveways, patios, and sidewalks, ensuring adherence to company standards. Reviewed and interpreted blueprints and construction plans, coordinated with clients to identify needs, and prepared materials accordingly.

Provided Court ordered supervision; Created and enforced a case plan utilizing the Balanced and Restorative Justice approaches. The principal duties of this position are performed in a work environment in which the employee is subject to potential personal danger and health hazards.