FREDERICK ROSTEET
Lake Charles,LA
Summary
Hospital Services Supervisor with 36 years of experience in process improvements and regulatory compliance. Proven ability to enhance operational efficiency and elevate customer satisfaction through effective team leadership and communication.
Overview
37
37
years of professional experience
Work History
HOSPITAL SERVICES SUPERVISOR
LIFESHARE BLOOD CENTERS
LAKE CHARLES, LA
07.1989 - Current
- Supervised daily operations to ensure efficient blood collection and processing activities.
- Led training programs for staff to enhance skills in donor engagement and safety protocols.
- Implemented process improvements that increased operational efficiency within blood donation centers.
- Monitored compliance with regulatory standards to uphold quality assurance in blood products.
- Coordinated scheduling of staff and resources to optimize workflow and minimize downtime.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
COURIER
INTERCITY CARRIERS
LAKE CHARLES, LA
02.2012 - 07.2017
- Delivered packages efficiently, ensuring timely arrival at various destinations.
- Managed route planning to optimize delivery schedules and reduce transit times.
- Maintained accurate records of deliveries and pickups using electronic tracking systems.
- Assisted in training new couriers on safety protocols and delivery procedures.
- Monitored vehicle maintenance needs to ensure optimal performance and safety compliance.
- Coordinated with dispatchers to resolve delivery issues promptly and effectively.
Education
High School Diploma -
BARBE HIGH SCHOOL
LAKE CHARLES, LASkills
- Customer service
- Decision-making
- Attention to detail
- Goal oriented
- Safety protocols
- Teamwork and collaboration
- Excellent communication
Timeline
COURIER
INTERCITY CARRIERS
02.2012 - 07.2017
HOSPITAL SERVICES SUPERVISOR
LIFESHARE BLOOD CENTERS
07.1989 - Current
High School Diploma -
BARBE HIGH SCHOOL