Accomplished and goal driven leader offering more than 15 years of management experience and 20 years of experience in Blood Production and Distribution. Achieving optimal results with competent planning. Diplomatic leader with proven ability to inspire and cultivate working relationships across the Versiti Enterprise.
Overview
21
21
years of professional experience
Work History
Hospital Services Supervisor
Versiti Ohio/Versiti Indiana/Indiana Blood Center
01.2003 - Current
Responsible for day-to-day operations of Hospital Services, Labeling, and Product Modification
Responsible for staffing, schedule changes, and coaching/mentoring team members
Relate effectively with all levels of staff and facilitate daily operational needs as necessary
Ensure products are labeled, modified, stored, and distributed in accordance with FDA regulations, AABB standards, and standard operating procedures
Manage schedules and rotate staff to ensure processes are timely, effective, and efficient in 24/7/365 operation
Assist staff during times of increased workload or short staffing
Encourage and maintain a culture of respect, teamwork, and continuous improvement
Act as a role model by demonstrating leadership, knowledge, safe practices, and problem-solving skills
Accountable for staff management to include hiring, performance reviews, discipline, and termination according to applicable policies and in collaboration with Human Resources
Monitor systems and processes for compliance with regulations and SOPs; participate in root cause analysis, work with staff to ensure deviations/errors are appropriately identified, investigated, and documented, and that appropriate corrective and preventive action is taken, including subsequent monitoring for effectiveness
Work collaboratively with members of Inventory, Training, Equipment, Logistics, Hospital Relations, Quality Assurance, Supply Chain, Human Resources, Information Services and Facilities
Regularly meet with staff and effectively communicate and report progress in meeting departmental goals and objectives
Mentor and coach staff to develop and maintain staff competence and performance
Ensure instrument preventative maintenance and quality control are performed and documented on time and as required
Developed Versiti-wide peer relationships and can work in a functional group setting
Assure that errors and deviations are reported, documented, and investigated on time and according to institutional policy and regulatory requirements
Assist in designing (or optimizing) processes, validations, and training protocols
Identify process improvements and assist with documentation
Assist with annual budget planning.
Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews, and administered salaries for staff. Coordinating individual duties after carefully evaluating each employee's skill level and knowledge.
Assisted in the implementation of BECS across Versiti.
Lead Project for special allocation removal to improve processing of pooled cryo and eliminate billing challenges across Versiti.
Education
Bachelor of Science - Human Services (Current)
Indiana Wesleyan University
Marion, IN
04.2025
Some College (No Degree) - Human Services (Associate Equivalent)
Indiana Wesleyan University
Indianapolis, IN
Ivy Tech Community College
Indianapolis, IN
05.2011
Arsenal Technical High School
Indianapolis, IN
05.1999
Skills
Excellent communication and interpersonal skills across states and departments
Demonstrates leadership skills including team building and problem-solving
Ability to organize productive workflow and lead teams to meet departmental goals
Knowledge of Good Manufacturing/Laboratory Practices and FDA regulations
Experience with continuous improvement systems
Transformational/Compassionate Leadership
Operations Management
Project Management
Processes and Procedures
Policy Enforcement
Training and Mentoring
Complex Problem-Solving
Inventory Oversight
Process Monitoring and Improvement
Goal-Oriented
Accomplishments
2022 CEO Circle Winner
Six Sigma Yellow Belt
Helped establish new distribution location in Columbus, OH and successfully manage day to day operations independently.
Timeline
Hospital Services Supervisor
Versiti Ohio/Versiti Indiana/Indiana Blood Center
01.2003 - Current
Bachelor of Science - Human Services (Current)
Indiana Wesleyan University
Some College (No Degree) - Human Services (Associate Equivalent)
Indiana Wesleyan University
Ivy Tech Community College
Arsenal Technical High School
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