Frederick Smith Jr.
Byram,MS
Summary
Results-driven Data Center Infrastructure Technician with extensive experience supporting mission-critical operations in high-availability cloud environments at Amazon Web Services. Skilled in data center infrastructure management, hardware installations, structured cabling, rack and stack deployments, server diagnostics, and network troubleshooting across large-scale enterprise facilities. Proven ability to lead teams, coordinate cross-functional projects, and maintain strict compliance with safety, security, and operational standards. Strong background in preventive maintenance, incident response, asset management, and optimizing uptime within fast-paced hyperscale environments. Recognized for technical leadership, problem-solving, and delivering reliable infrastructure support that drives operational efficiency and customer satisfaction
Overview
10
10
years of professional experience
Work History
Data Center Technician
CBRE/ Direct Line Global
Jackson, MS
06.2025 - Current
- Data Center Operations
- Lead Team
- AWS Data Center Environments
- Infrastructure Installation & Maintenance
- Server & Rack Deployment
- Structured Cabling (Copper/Fiber)
- Hardware Testing & Troubleshooting
- Network Equipment Installation
- Inventory & Asset Management
- Team Leadership & Training
- Remote Hands Support
- Cable Management, Routing & Labeling
- Preventive Maintenance& Problem solving
- OSHA & Safety Compliance
Owner/ Technician
Jay and Ray Communications
Jackson, MS
01.2020 - 06.2025
- Maintained and fixed communication equipment, boosting network reliability significantly.
- Executed preventive maintenance, cutting system downtime considerably.
- Set up POE surveillance cameras, strengthening security infrastructure.
- Installed Cat5 cable to cameras and networking switch, enhancing connectivity.
- Pioneered integration of smart monitoring solutions with existing systems, enhancing real-time surveillance capabilities and network reliability.
Satellite Technician
Synergies 3 Tec Services
Jackson, MS
07.2019 - 06.2025
- Diagnose satellite issues, reducing callbacks through effective troubleshooting.
- Ensure safety compliance and accurate documentation for seamless billing.
- Enhance customer rapport by addressing concerns and providing solutions.
- Implement targeted repairs and upgrades, boosting system reliability.
- Maintain detailed records to support efficient service operations.
Technician
Nissan North America, Inc.
Canton, MS
08.2016 - 07.2019
- Operated production machinery, optimizing efficiency and adherence to SOPs.
- Maintained strict safety and environmental protocols, minimizing incidents.
- Utilized hand tools effectively, contributing to seamless assembly processes.
- Enhanced production quality through diligent equipment setup and operation.
- Assembled critical components utilizing hand tools and fasteners while ensuring compliance with manufacturing standards and safety protocols.
Education
Bachelor of Science - Industrial Technology
Mississippi State University
Starkville, MS12.2015
Career Readiness - Manufacturing
The Capps Center
Indianola, MS12.2015
Technology Applications - Engineering
Greenville Technical Center
Greenville, MS05.2011
Skills
- C (Experienced)
- Communication (Expert)
- Microsoft Office (Expert)
- Data Entry (Expert)
- Multitasking (Expert)
- TIG Welding (Experienced)
- MEG Welding (Experienced)
- Quality Control (Expert)
- Customer Service (Expert)
- Troubleshooting (Expert)
- Technical Support (Expert)
- Fiber Cable Management (Expert)
- Cat5 Termination (Experienced)
- POE (Expert)
- Testing Cabling (Expert)
- Patching (Expert)
- Dressing Cable (Expert)
Timeline
Data Center Technician
CBRE/ Direct Line Global
06.2025 - Current
Owner/ Technician
Jay and Ray Communications
01.2020 - 06.2025
Satellite Technician
Synergies 3 Tec Services
07.2019 - 06.2025
Technician
Nissan North America, Inc.
08.2016 - 07.2019
Bachelor of Science - Industrial Technology
Mississippi State University
Career Readiness - Manufacturing
The Capps Center
Technology Applications - Engineering
Greenville Technical Center