Frederick Wilkins
Highly analytical Information Systems Professional with over 10 years of experience administering enterprise technical workflows, infrastructure deployment registries, and distributed endpoint environments. Proven track record managing high-volume data pipelines, executing rigorous database registry auditing, and leveraging remote monitoring and management (RMM) platforms to completely eliminate system downtime. Hand-selected by executive leadership to serve as an foundational member of the corporate Frontline Advisory Council, partnering directly with C-suite stakeholders to diagnose infrastructure gaps and deploy streamlined systems workflows. Seeking to bring a deep background in technical asset lifecycle management, endpoint compliance, and enterprise data integrity to the high-velocity IS Technology Specialist track.
Work History
Systems Operations & Information System Specialist
5 Years 3 Months- Endpoint Infrastructure Administration: Coordinate end-to-end data operations, system deployment architectures, account permissions, and real-time hardware logistics for a 200+ user corporate network ecosystem.
- Managed enterprise registry of infrastructure assets and hardware lifecycles with AssetTiger and advanced Excel data frameworks, ensuring audit-ready database with zero asset leakage.
- Systems Management & Helpdesk Triage: Administer automated support workflows, patch updates, and device compliance utilizing Atera RMM dashboards while maintaining rigorous performance logs to optimize system uptime.
- Delivered critical operational data and partner-level systems analysis to C-suite stakeholders as a member of the executive Frontline Advisory Council selected by the CEO.
- Served as primary technical point of contact for external technology providers, auditing system invoices and tracking compliance documents to maintain operational integrity.
Store Operations & Systems Deployment Manage
8 Years 10 Months- Workflow Optimization: Directed daily shift logistics, technical asset distribution, and resource allocations across high-volume regional operations hubs.
- Optimized daily shift logistics, technical asset distribution, and resource allocations for high-volume regional operations hubs to ensure smooth operational flow.
- Developed and implemented unified, jargon-free technical onboarding frameworks to educate personnel on platform compliance and enhance rapid problem resolution.
Education
Information Technology Security Administration - Information Technology
Skills
Certification
Microsoft Technology Associate: Security Fundamentals (MTA) Heartsaver Pediatric First Aid CPR AED
PCI Compliance Payment Card Industry Professional (PCIP) Vulnerability Management Detection & Response (VMDR)