Frederick Yates Jr
Juneau
Summary
Compassionate professional with a versatile background in case management. Known for effective communication and crisis intervention skills, striving to enhance client satisfaction and accessibility to community resources.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Case Manager
JAMHI
Juneau
02.2018 - Current
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress and adjusted service plans to better align with individual needs and goals.
- Facilitated client access to community resources and support services, enhancing overall client well-being.
- Conducted regular follow-ups to ensure client engagement and satisfaction.
- Educated clients on tailored programs and benefits, empowering them to make informed decisions.
Preschool Teacher
Head Start Program
Juneau
05.1995 - 06.2015
- Developed engaging lesson plans for diverse preschool age groups.
- Implemented age-appropriate activities that promote cognitive and physical skills.
- Fostered a nurturing environment to support children's social and emotional growth.
- Conducted assessments to monitor children's progress and identify learning needs.
- Collaborated with families to discuss child development and educational goals.
- Established positive relationships with parents and guardians by regularly communicating student progress.
Education
High School Diploma -
JDHS
Juneau06-1991
Skills
- Crisis intervention
- Case planning
- Client management
- Referral management
- Resource identification
- Community resources
- Community networking
- Conflict resolution
- Goal setting
- Staff training
- Case documentation
- Effective communication
- Communication skills
- Relationship building
- MS office
- Family support strategies
Certification
- Peer support accreditation
Nurturing Parenting Instruction
DLA 20 Instructor
Timeline
Case Manager
JAMHI
02.2018 - Current
Preschool Teacher
Head Start Program
05.1995 - 06.2015
High School Diploma -
JDHS