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Fredericka Singer
Richmond,TX
Summary
Performance-driven sales and territory development professional with 7+ years of experience in Medicare and healthcare market expansion. Proven success managing full-cycle sales, building referral networks, and driving multi-million-dollar revenue through field-based relationship development and community engagement. Skilled in territory growth strategy, provider and community partnerships, and high-volume client acquisition. Strong background in regulatory compliance, consultative selling, and performance leadership within competitive healthcare markets.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Agency Owner & Territory Sales Manager
The Singer Group
10.2019 - Current
- Operate and manage independent healthcare sales agency specializing in Medicare Advantage and senior market solutions across defined geographic territories.
- Develop and execute territory expansion strategies through field marketing, grassroots outreach, and provider relationship development Generate $4M+ in annualized healthcare sales production through consultative selling and direct client acquisition.
- Build and maintain strategic referral partnerships with 50+ community organizations, senior centers, faith-based groups, and healthcare providers Lead full-cycle sales process including prospecting, needs analysis, enrollment, and long-term retention management.
- Increased beneficiary engagement by 35% through targeted education events, seminars, and community-based outreach initiatives Improved referral volume by 45% through structured relationship development with local healthcare stakeholders.
- Mentor and support licensed agents in compliance adherence, sales execution, and territory performance optimization. Cultivated strategic partnerships to expand market reach and brand visibility.
Medicare Benefits Consultant
WellCare Health Plans Inc.
05.2017 - 09.2019
- Executive territory-based Medicare Advantage sales strategy generating $3M+ in personal annual production
Built and maintained referral pipeline through physician offices, senior centers, and community-based outreach programs. - Converted 480+ qualified leads into appointments and enrollments using consultative, needs-based selling approach. Ranked among top producers for Medicare Advantage enrollment growth, exceeding monthly quota enrollments by 125%.
- Designed and executed marketing events that increased brand visibility and expanded territory penetration.
Licensed Territory Developer
WellPoint, Anthem Blue Cross
01.2015 - 04.2017
- Expanded market penetration and increased Medicare Advantage participation through strategic relationship development with community organizations, healthcare providers, referral partners, and key stakeholders.
- Recognized as a top-performing territory developer, increasing team production by 70% and contributing to more than $6M in annual revenue growth. Developed and maintained strategic partnerships with community organizations, senior-focused programs, and advocacy groups to expand territory reach and strengthen referral networks.
- Planned and executed territory-based educational events, outreach initiatives, and partnership programs that increased customer engagement and market awareness. Analyzed market trends and community needs to identify growth opportunities and support territory expansion strategies.
Independent Sales Agent
Universal American-Texan Plus Health Plan
08.2012 - 12.2014
- Surpassed sales objectives established by leadership, contributing to overall revenue growth of $1.8M+ yearly.
- Enhanced customer loyalty by maintaining retention rates that meet company benchmarks. Executed compliance with CMS and other regulatory agency guidelines outlined
- Nurtured and managed customer relationships, focusing on driving sales expansion and client satisfaction. Presented comprehensive product demonstrations that effectively communicated features and benefits to enhance customer understanding.
Branch Operations Manager
Regions Bank
08.2009 - 07.2012
- Earn recognition as a top performing branch team member for sales production and customer service excellence. Achieved 110% of annual sales goals through relationship-based selling.
- Implemented strategies to streamline branch operations, resulting in improved service delivery and increased operational effectiveness.
- Led cross-functional teams to optimize performance and ensure compliance with banking regulations and policies.
Education
Bachelor of Science - Health Care Management
University of Phoenix
Houston, TX 09.2023 - 01.2024
Associates of Arts - Health Care Administration
University of Phoenix
03.2012
Skills
- Territory Development & Market Expansion
- Field Sales Execution
- Healthcare & Medicare Sales Strategy
- Provider & Referral Network Development
- Pipeline Management & Sales Forecasting
- Consultative Selling
- CRM Systems (Salesforce)
- Community and Stakeholder Engagement
- Client Acquisition & Retention Strategy
- Regulatory compliance (HIPPA, FWA)
- Microsoft Office proficiency
- PowerPoint, Outlook, Word, Excel
Accomplishments
- Generated $3M+ in annualized healthcare sales revenue through territory-based outreach, referral partnerships, and consultative enrollment strategies.
- Ranked among top producers for Medicare Advantage enrollment growth, exceeding monthly quota enrollments by 125%.
- Enrolled 300+ Medicare beneficiaries annually while maintaining 95% retention rate.
- Expanded referral network across 50+ community organizations, senior centers, and healthcare providers
- Increased beneficiary engagement by 35% through territory development, education seminars, and field marketing events.
- Improved referral volume by 45% through structured relationship development with local healthcare stakeholders.
Certification
- Group One Life and Health License# 1192254 (2002)
- American HealthInsurance Plans (AHIP) -2025-2026
- Fraud Waste and Abuse (FWA) 2025-2026
- Health Insurance Portability and Accountability (HIPPA) 2025-2026
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
Bachelor of Science - Health Care Management
University of Phoenix
09.2023 - 01.2024
Agency Owner & Territory Sales Manager
The Singer Group
10.2019 - Current
Medicare Benefits Consultant
WellCare Health Plans Inc.
05.2017 - 09.2019
Licensed Territory Developer
WellPoint, Anthem Blue Cross
01.2015 - 04.2017
Independent Sales Agent
Universal American-Texan Plus Health Plan
08.2012 - 12.2014
Branch Operations Manager
Regions Bank
08.2009 - 07.2012
Associates of Arts - Health Care Administration
University of Phoenix