Fredniesha Barnes

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Conducted routine and emergency head counts.

• Offered companionship and kindness to elderly patients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained clean, safe, and well-organized patient environment.
• Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
• Enhanced elderly residents quality of life by providing compassionate care and assistance with daily activities.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Administered medications to patients and remained vigilant for negative side effects.
• Ensured consistent treatment by effectively communicating with multidisciplinary healthcare teams.

I’m Responsible For Food Safety, Internal Communication, Inventory Management, Daily Maintenance and Cleanliness, Managing Crew, Quality Food Production, Exceptional Customer Service, Safety and Security, Scheduling, and Training.

• Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
• Assigned tasks to employees and oversaw opening and closing of restaurant.
• Excelled in every store position and regularly backed up front-line staff.
• Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
• Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
• Monitored employee food handling, safety and uniform requirements.

I worked in a variety of areas, including the front counter, dining room, drive-thru, and kitchen.

• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.