Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
46
46
years of professional experience
Work History
Insurance Agent
Insurance Center
11.2008 - 12.2022
Built relationships with clients using active listening and issue resolution to provide excellent service and offering quality products.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Responded to customer calls swiftly to resolve issues and answer questions.
Maintained high standards of customer service by building relationships with clients.
Cross-sold insurance products to existing clients to reach sales targets.
Insurance Agent
AAA Oregon & Country Ins.
07.1999 - 08.2008
Built relationships with clients using active listening and issue resolution to provide excellent service.
Maintained high standards of customer service by building relationships with clients.
Insurance Agent
Owner/Operator For Allstate Insurance
09.1992 - 07.1999
Developed and implemented promotional strategies to increase customer base.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sawmill Supervisor
DAW Inc. (formerly Brooks Scanlon)
02.1977 - 06.1992
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Achieved results by working with staff to meet established targets.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Education
Associate of Science - Computer Science
Central Oregon Community College
Bend, OR
06.1988
Associate of Science - Business
Central Oregon Community College
Bend, OR
06.1975
Skills
Promotions and Marketing Strategies
Property and Casualty Insurance Sales
Customer Service and Assistance
Marketing Management
Consultative Sales Approach
Timeline
Insurance Agent
Insurance Center
11.2008 - 12.2022
Insurance Agent
AAA Oregon & Country Ins.
07.1999 - 08.2008
Insurance Agent
Owner/Operator For Allstate Insurance
09.1992 - 07.1999
Sawmill Supervisor
DAW Inc. (formerly Brooks Scanlon)
02.1977 - 06.1992
Associate of Science - Computer Science
Central Oregon Community College
Associate of Science - Business
Central Oregon Community College
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