Fredrick Jackson
Miami
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Fed Ex Freight
02.2018 - 09.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Maintained high levels of accuracy in daily operations.
Mail Handler
USPS
11.2020 - 10.2021
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Developed strategies to speed up mail mail sorting and delivery processes.
- Maintained high level of confidentiality with mail items in line with regulations.
Sales Associate
Walmart
07.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Miami Northwestern Senior High School
Miami, FL06.2016
Skills
- Tool Preparation
- Cargo and Freight
- Supervising Employees
- Job Assignments
- Operational Efficiency and Safety
- Inventory Oversight
- Safe Work Methods
- Policy Enforcement
- Training and Development
Timeline
Mail Handler
USPS
11.2020 - 10.2021
Supervisor
Fed Ex Freight
02.2018 - 09.2023
Sales Associate
Walmart
07.2017 - 02.2018
High School Diploma -
Miami Northwestern Senior High School
Similar Profiles
Casey StrongCasey Strong
Freight Operations Supervisor at Fed Ex FreightFreight Operations Supervisor at Fed Ex Freight
Ricky HakRicky Hak
Forklift Operator at Fed Ex FreightForklift Operator at Fed Ex Freight
Matthew SteadmanMatthew Steadman
Dockworker at Fed Ex FreightDockworker at Fed Ex Freight