Fredrick Lucky Jr
Seagoville,TX
Summary
Dynamic and reliable professional with exceptional customer service skills honed at Home Depot. Proven ability to thrive in high-pressure environments while maintaining strong teamwork and communication. Adept at conflict resolution and multitasking, ensuring customer satisfaction and safety in diverse settings. Committed to delivering outstanding experiences and fostering positive relationships.
Overview
2
2
year of professional experience
Work History
Store Associate
Home Depot
12.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers by regularly cleaning and monitoring store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Server
Cheddars Stratch Kitchen
09.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lifeguard
Bearfoot
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Some College - Criminal Justice
Southern University And A&M College
Baton Rouge, LA05-2028
High School Diploma -
Jesuit College Prepatory School of Dallas
Dallas, TX05-2024
Skills
- Exceptional Customer Service
- Conflict Resolution
- High-Pressure Multitasking
- Collaborative Teamwork
- Professional Verbal Communication
- Strong Reliability & Work Ethic
Timeline
Server
Cheddars Stratch Kitchen
09.2024 - 12.2024
Lifeguard
Bearfoot
05.2024 - 08.2024
Store Associate
Home Depot
12.2023 - Current
Some College - Criminal Justice
Southern University And A&M College
High School Diploma -
Jesuit College Prepatory School of Dallas
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