Fredrick Kangala Nakhaima
Fairborn,OH
Summary
Diligent Chief Operating Officer with extensive leadership in streamlining operations and driving organizational growth. Successfully implemented strategic initiatives that enhanced operational efficiency and optimized resource allocation. Demonstrated proficiency in process improvement and team management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Chief Operations Officer
City Eye Hospital
10.2018 - 12.2024
- Championed a culture of continuous improvement, fostering collaboration between departments for optimal operational results.
- Led cross-functional teams to execute high-impact projects on time and within budget constraints.
- Streamlined operations by implementing process improvements and optimizing resource allocation.
- Supported business growth through strategic planning and process development.
- Championed sustainable business practices to reduce the company''s environmental impact.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Designed financial reports tailored to donor requirements, demonstrating the effective use of funds and achieving transparency that helped secure continued and additional funding
- Oversaw budgeting, financial modeling, and cash flow planning for projects funded by donations and also from direct revenues, ensuring all operational needs are met
- Provided the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and that there are systems in place to effectively grow the organization in order to ensure financial strength and operating efficiency
- In charge of the non-clinical functions ensuring seamless coordination of related functions and synergy
- Built and maintained relationships with key stakeholders, including NGOs, government agencies, and strategic partners
Finance and Administration Manager
City Eye Foundation, City Eye Hospital, Kings Ophthalmic, and UHEAL
01.2014 - 09.2018
- Consolidated regular reports to the board of management on income, expenditure, and any variations from budgets
- Ensured that all financial reporting obligations are met in relation to submissions for legal, regulatory or any other relevant purpose
- Reviewed monthly, quarterly, bi-annual and annual financial forecasts, ensuring they represent a true picture of the financial situation
- Identified tax compliance gaps in my first 3 months at the company and worked on full tax compliance this helped the company avoid penalties amounting to 3 Million ES when tax authorities conducted impromptu tax audit two years later
- Spearheaded a review of human resources policy manual that addressed majority of staff concerns and this led to 50% drop in staff complaints received
Senior Accountant
Upper Hill Eye and Laser Center
10.2011 - 12.2013
External Auditor
Kreston KM & Company
10.2009 - 09.2011
Assistant Accountant
Camara Education
01.2009 - 09.2009
Education
MBA - Health Care Management
Wright State University
Dayton, OH12-2026
MBA - Finance
United States International University-Africa
Nairobi, Kenya08-2016
Bachelor of Arts - Business Studies And Sociology
Kenyatta University
Nairobi, Kenya07-2010
Skills
- Organizational leadership
- Operational excellence
- Profitability improvement
- Operations management
- Strategic planning
- General management and administration
- Business analysis
- Organizational development
- Human resources
- Budgeting and finance
- Planning and execution
- Executive leadership
- Performance management
Accomplishments
- Established and maintained excellent relationships with major NGOs, Fred Hollows Foundation for Cataract Eradication project in Kenya, Vision Spring for provision of affordable eye glasses in Kenya, World Diabetes Foundation for reducing blindness caused by diabetes eye disease.
- Played a key role in growing the City Eye Foundation’s annual budget through successful fundraising efforts, increasing donation receipts by over 40% in three years.
- Developed financial models that optimized the use of donor funds, and also operational aspects in the group companies.
- Created detailed donor accountability reports that are in use in the organization to-date and guides strategic decisions
- Through my leadership, the company was able to expand its revenue stream through Optical Shops, Vision Centers, Increased Portfolio for insurances, medical camps, achieving a revenue growth of 53% in a period of three years.
- Oversaw the automation of key functions in the organization through the institution of Business Information Management Systems; Medical Records, Finance, IT, Human Resources-we have fully functional Electronic Medical Records (EMR) and Enterprise Resource Planning (ERP) systems
Certification
- Certified Public Accountant of Kenya(CPA-K)-2010
- Head of Hospital Management Program, Aravind Eye Hospital, India. 2018
- Effective Leadership and Management: College of Human Resources Management, Nairobi-Kenya, 2022
- Eye Excel: Seva Foundation- 2021
- Stanford Seed Transformation Program, November 2024
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Chief Operations Officer
City Eye Hospital
10.2018 - 12.2024
Finance and Administration Manager
City Eye Foundation, City Eye Hospital, Kings Ophthalmic, and UHEAL
01.2014 - 09.2018
Senior Accountant
Upper Hill Eye and Laser Center
10.2011 - 12.2013
External Auditor
Kreston KM & Company
10.2009 - 09.2011
Assistant Accountant
Camara Education
01.2009 - 09.2009
- Certified Public Accountant of Kenya(CPA-K)-2010
- Head of Hospital Management Program, Aravind Eye Hospital, India. 2018
- Effective Leadership and Management: College of Human Resources Management, Nairobi-Kenya, 2022
- Eye Excel: Seva Foundation- 2021
- Stanford Seed Transformation Program, November 2024
MBA - Health Care Management
Wright State University
MBA - Finance
United States International University-Africa
Bachelor of Arts - Business Studies And Sociology
Kenyatta University
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