Fredrick Sumpter
Augusta,GA
Summary
Dedicated Rideshare Driver with over 6 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. High-performing Diamond Driver status bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking Independent Courier position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Uber Partner
Uber
Augusta, Georgia
06.2016 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
- Completed over 7,000 trips.
Security Lieutenant
Securitas Security Services USA
Augusta, United States
07.2017 - 04.2022
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Developed improved training methods with focus on public safety and officer awareness.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Monitored work of contractors in design, construction and startup phases of security systems.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Completed full building and grounds patrols every hourly to spot and investigate concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Security Lieutenant
Allied Universal Security Services
Augusta, United States
05.2015 - 05.2017
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Led team of four guards in monitoring high volume of mall traffic during peak hours and days.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Monitored work of contractors in design, construction and startup phases of security systems.
- Oversaw staff timekeeping entries and reports.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Education
Bachelor of Science - Applied Psychology
University of Phoenix
Augusta, GeorgiaAssociate of Science - Business Administration And Management
Phillips Jr College
Augusta, GA06.1986
Skills
- Personnel Engagement
- Routine Vehicle Maintenance
- Time, Mileage and Fuel Tracking
- Passenger Security
- Efficiency and Time Management
- Dependable and Trustworthy
- Tires and Brakes Inspections
- Federal and State Driving Regulations
- Passenger Comfort
- Vehicle Safety and Maintenance
- Customer Relationships
- Defensive Strategies
- Transporting Passengers
- Driver Relations
- Mileage and Service Logs
- Strong Working Relationships
- Ability to Lift 50 Pounds
- Exterior Washing and Polishing
- Tax Deduction
- Hotel and Restaurant Recommendations
- Fluent in English
- Interior Cleaning
- General Security
- Valid Vehicle Insurance and Registration
- Google Maps
- Safe Transporting
Accomplishments
Promoted to A Diamond Status Driver within one year.
Timeline
Security Lieutenant
Securitas Security Services USA
07.2017 - 04.2022
Uber Partner
Uber
06.2016 - Current
Security Lieutenant
Allied Universal Security Services
05.2015 - 05.2017
Bachelor of Science - Applied Psychology
University of Phoenix
Associate of Science - Business Administration And Management
Phillips Jr College
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