Daniel Dume-Charles
Baldwin,NY
Summary
Expert Shuttle Driver equipped to manage reliable routes and professional deliveries between properties. Trained in vehicle maintenance and detail-oriented cleaning. Adaptable in meeting specific passenger needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Uber Partner
Uber
06.2021 - 07.2022
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
House Cleaner
Homeaglow
05.2021 - 11.2021
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Dasher
DoorDash
07.2020 - 06.2021
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
Instacart Shopper
Instacart
06.2020 - 07.2020
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
Associate of Science -
Nassau Community College
Garden City, NY 09.2019 - Current
High School Diploma -
International Christian High School
Philadelphia, PA 09.2016 - 06.2019
Baldwin Senior High School
Baldwin, NY 09.2015 - 06.2016
Skills
- Passenger Comfort
- Scheduled Maintenance
- Defensive Strategies
- Personnel Engagement
- Equipment Safety Verification
- Marketing Initiatives
- Customer Relationships
- Federal and State Driving Regulations
- Time, Mileage and Fuel Tracking
Timeline
Uber Partner
Uber
06.2021 - 07.2022
House Cleaner
Homeaglow
05.2021 - 11.2021
Dasher
DoorDash
07.2020 - 06.2021
Instacart Shopper
Instacart
06.2020 - 07.2020
Associate of Science -
Nassau Community College
09.2019 - Current
High School Diploma -
International Christian High School
09.2016 - 06.2019
Baldwin Senior High School
09.2015 - 06.2016
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