Paula Rosario
Paterson,NJ
Summary
High-performing Job Title bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.
Dedicated Rideshare Driver with over Number years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.
Smooth driver and experienced Job Title versed in helping groups, business travelers and VIPs with transportation needs. Always polished, professional and discreet with passengers. Maintains strict standards and upholds reputation for excellence with consistent on-time operations.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
Work History
Uber Partner
Driver
08.2015 - 10.2022
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
- Assisted mobile app users with closing out rideshare.
- Recognized by corporate as top revenue-producer for Location.
- Drove high-capacity vehicles for dedicated engagements such as bachelorette parties, proms and weddings.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Helped passengers with luggage, collected fares and politely answered questions.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Education
Highschool Deploma -
Morris Highschool
166 Boston Road09.2002
Skills
- Passenger Security
- Driver Hiring
- Scheduled Maintenance
- Business Documentation
- Passenger Reviews or Endorsements
- Passenger Comfort
- Equipment Safety Verification
- Routine Vehicle Maintenance
- Vehicle Safety and Maintenance
- Route Planning and Documentation
- Transporting Passengers
- Flexible Days, Hours and Locations
- Special Needs Passengers
- Driver Relations
Timeline
Uber Partner
Driver
08.2015 - 10.2022
Highschool Deploma -
Morris Highschool
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