Fredrick W. Green
Las Vegas
Summary
Achieved the IBM Skills Build IT Support Technician Certificate, validating proficiency in IT infrastructure fundamentals, hardware and software support, network protocols, security concepts, and system troubleshooting. Installed, configured, and maintained Windows and Linux operating systems, ensuring system functionality, security, and optimal performance. Performed software installation, system updates, patch management, and application configuration to maintain stable computing environments. Diagnosed and resolved operating system, software, and application issues using systematic troubleshooting techniques and administrative tools. Managed user accounts, permissions, file systems, and security settings to support secure and efficient system administration. Implemented routing, switching, VLAN, and basic network security configurations while following industry best practices. Diagnosed and resolved network connectivity issues using troubleshooting methodologies and command-line networking tools (e.g., ping, tracert, ipconfig, netstat).
Overview
1
1
Certification
26
26
years of professional experience
Work History
Human Resources/Lead Support Clerk (0303)
Defense Commissary Agency
Las Vegas, NV
03.2009 - 05.2023
- Oversaw and manages over 45 million dollars in groceries annually through auditing, pricing, purchasing for commissary
- Supervised/training for three human resources personnel/40 store personnel indirectly in all aspects of safety & human resources
- Managed stores electronic pricing system, desktop computers and printers. Directs/trains personnel at all levels annually
Senior Human Resources Manager
United States Air Force
Abilene, TX
12.2002 - 03.2009
- Oversees strategic management, workforce planning and employment and human resource development for 145 civil engineers
- Writes job descriptions; advertises positions; evaluates/screens candidates; in FY 2007, recruited and hired 42 new employees
- Provides HR updates and trains 31-line managers quarterly on diversity, disciplinary actions and safety and health requirements
- Experienced mediator/negotiator. Resolved 27 management and staff interpersonal conflicts at all levels in the organization
- Enforces and advises management and legal on HIPPA, EEOC, FLSA, NLRA, CSRA and OSHA requirements as necessary
Human Resources Manager
United States Air Force
Las Vegas, NV
02.1997 - 11.2002
- Managed Human Resources for 140 individuals including HR development, training, disciplinary and performance reports
- Directed annual $3 million-dollar budget of funds/resources, optimized his section’s financial efficiency and production goals
- Provided career, job search advice to 33 individuals impacted by layoffs and mandatory job changes, 85% new job success rate
- Managed appraisal process for 140 employees; tracked 38 career improvement programs; enhanced employee morale
Education
Masters of Education -
University of Nevada
Las Vegas, NV05-1999
Bachelors of Arts - Behavior Psychology
Langston University
05-1996
Associates of Science - Construction Technology
Community College of the Air Force
06-1995
Associates in Arts - General Studies
Maryland University
05-1994
Skills
- Vast Windows computer experience over 20 years
- Proficient with Microsoft Office Suite including Outlook, Project, Word, Excel, and PowerPoint
- Typing 45 wpm
- Excellent oral and written communication skills
- Exceptional organizational skills and time management abilities
Certification
IBM Skills Build IT Support Technician Certificate
Timeline
Human Resources/Lead Support Clerk (0303)
Defense Commissary Agency
03.2009 - 05.2023
Senior Human Resources Manager
United States Air Force
12.2002 - 03.2009
Human Resources Manager
United States Air Force
02.1997 - 11.2002
Associates in Arts - General Studies
Maryland University
Associates of Science - Construction Technology
Community College of the Air Force
Bachelors of Arts - Behavior Psychology
Langston University
Masters of Education -
University of Nevada
Honors
Selected as one of the United States Air Force Outstanding Employees of the Year. Out shined over 300,000 other employees, Senior Management Academy; one of 342 chosen for attendance; selected for outstanding performance and management, Achieved highest enlisted rank in the United States Air Force, Chief Master Sergeant/E-9, Langston University cum laude honors