Fredrick Wynn
Saco,USA
Summary
Experienced Sales & Service Advisor with 16+ years of expertise in developing innovative service strategies and enhancing customer relationships across various sales environments. Demonstrates a profound ability in leveraging data analysis and market research to drive business growth and customer loyalty. Team leader with consistent year after year sales growth. Extremely comfortable leveraging technology, social media and industry blogs towards building relationships with future clients. Known for exceptional project management and problem-solving skills, aiming to utilize these strengths to achieve tangible results and foster continuous improvement in the sales and service environment.
Overview
17
17
years of professional experience
Work History
Owner Operator. Sales & Service Home Maintenance Company
Brilliant Home Services LLC
Portland Maine
03.2019 - Current
- Developed and implemented strategic marketing initiatives to increase brand awareness and attract new customers in the competitive home maintenance market.
- Developed and implemented strategic partnerships with local suppliers and vendors to ensure the availability of quality materials and resources at competitive prices for our home maintenance services.
- Identified and analyzed market trends and consumer behavior’s to develop innovative service packages and pricing strategies that differentiate Brilliant Home Services LLC from competitors while focusing on customer loyalty.
- We have increased sales volume year after year by 30% or more since opening.
- Secured contracts of $100,000 or more all while maintaining client engagement and providing above standard service.
- Have exceeded budget with positive growth and foresee this into the future.
Wardrobe Consultant, Retail Sales
Men's Wearhouse
South Portland Maine
04.2012 - 05.2019
- Identified and anticipated customer's needs by staying up-to-date with the latest fashion trends and styles in the men's fashion market.
- Provide personalized recommendations and styling advice to enhance customer shopping experience and build long-lasting relationships.
- Utilized knowledge of body shapes and sizes to offer personalized wardrobe recommendations that enhanced the customer's confidence and style.
- Leverage customer feedback and sales data to continually improve and optimize the shopping experience for clients, ensuring high satisfaction and loyalty in the competitive men's fashion market.
- Increased sales year after year by 20% or more focusing on custom clothing sales with a higher commission rate.
- Thrived in a commission based environment taking control of my sales growth through my tenure.
- Averaged over 500k in clothing sales per year residing in Men’s Wearhouse Founders Club from 2012-2016.
Dealer Power & Sales Executive
Kirby Vacuums Direct Sales
Lebanon New Hampshire
03.2008 - 04.2012
- Develop creative and interactive sales pitches tailored to individual customers' needs and preferences to enhance the customer experience and increase sales opportunities in the competitive vacuum cleaner market
- Organize and facilitate product demonstrations and educational workshops to showcase the benefits and features of Kirby Vacuums, helping potential customers make informed purchasing decisions in the New Hampshire market
- Conduct market research and analysis to identify emerging trends and customer preferences in the New Hampshire area, providing valuable insights for product development and sales strategies to stay ahead of competitors in the vacuum cleaner market.
- Training and Sales manager for new recruit's, focusing on closing friends and family sales. Maintained closing rate of 45% of demonstrations.
Education
Bachelor’s Degree Architectural Engineering - Urban Development
University of Phoenix-Arizona
Phoenix, Arizona06.2012
High School Diploma -
St. Johnsbury Academy
St. Johnsbury, Vermont06.2008
Skills
- Negotiation
- Project Management
- Data Analysis
- Team Leadership
- Business Growth
- Problem Solving
- Digital Marketing
- Sales Pitches
- Product Demonstrations
- Fashion Trends
- Client Satisfaction
- Styling Advice
- Market Research
- Project Planning
- Strategic Planning
- Customer Relationship Management
- Innovative Strategies
- Sales Strategies
- Communication Skills
- Data Visualization
Accomplishments
Back to Back Custom Clothing Salesperson for New England Men’s Wearhouse 2013-2014. Selling over 50k for custom sales volume both years.
Men’s Wearhouse Four Time Founders Club $500K Member 2012-2016.
Two Time Travelors Club Member for Kirby Sales selling over 30 units in a month. Traveling to Caribbean and Disney on all expense paid trip.
Locally Recognized Business Brilliant Home Services LLC, approaching five years in business.
References
- Dave Golden, XBS NE, 12072051351
- William Roberts, Legendary Home Services, 12072526616
- Lenny Collelo, BHS Client 12076195559
Timeline
Owner Operator. Sales & Service Home Maintenance Company
Brilliant Home Services LLC
03.2019 - Current
Wardrobe Consultant, Retail Sales
Men's Wearhouse
04.2012 - 05.2019
Dealer Power & Sales Executive
Kirby Vacuums Direct Sales
03.2008 - 04.2012
Bachelor’s Degree Architectural Engineering - Urban Development
University of Phoenix-Arizona
High School Diploma -
St. Johnsbury Academy