Fredy Garcia Castillo
SeaTac,WA
Summary
Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests. Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
17
17
years of professional experience
Work History
bartender and server
Plum Bistro
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Osteria Morini
09.2021 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender Supervisor
Yardbird Southern Table & Bar
11.2011 - 04.2022
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
server and bartender
Cerveceria De Barrio
01.2017 - 04.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
food runner and barback
Philippe Chow
04.2008 - 10.2011
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Miami Dade College
Miami, FL03.2009
Skills
- Customer service
- Cleanliness and hygiene
- Responsible alcohol service
- Food service
- Beverage preparation
- Garnishing drinks
- Fluency in [language]
- Cocktail list development
- Bar service preparation
- Drink preparation
- Good conversationalist
Timeline
bartender and server
Plum Bistro
06.2022 - Current
Bartender
Osteria Morini
09.2021 - 04.2022
server and bartender
Cerveceria De Barrio
01.2017 - 04.2018
Bartender Supervisor
Yardbird Southern Table & Bar
11.2011 - 04.2022
food runner and barback
Philippe Chow
04.2008 - 10.2011
High School Diploma -
Miami Dade College
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