FREEDA MULDOON
Tijeras,New Mexico
Summary
Business leader with experience managing operations, client relationships, and financial records across ownership, office support, and service roles. Combines team leadership, vendor and customer coordination, and accurate bookkeeping to support efficient offices, reliable reporting, and quality client service.
Overview
35
35
years of professional experience
Work History
Part Time Office & Personal Assistant
JANOV LAW OFFICES
Albuquerque, New Mexico
01.2022 - 01.2025
- Ensured accurate and timely bookkeeping for financial reporting
- Arranged client meetings and maintained appointment calendar for the office
- Provided support by addressing client inquiries and concerns
- Organized client files, records, and office correspondence for legal reference
- Personal Assistant to Owner
Flight Attendant
SOUTHWEST AIRLINES
Denver, Colorado
01.2011 - 09.2021
- Completed rigorous interview and training process to exemplify Award Winning Customer Service of Southwest.
- Ensured safe travel for customers while delivering exceptional service.
- Conducted safety demonstrations and emergency briefings following FAA procedures.
- Monitored cabin conditions and secured compliance with Southwest Airlines safety standards.
Owner & CEO
ONYX DISTRIBUTION & SERVICES
Chicago, Ilinois
01.1999 - 01.2011
- Nationally Certified Woman Owned Business provided nationwide distribution.
- Focused on developing environmental solutions for commercial applications, aligning with sustainability goals and delivered a comprehensive range of "Green" products for clients
- Provided single source access to all areas of facility supplies i.e. Janitorial, Food Service, Hospitality, Office and Lighting.
- Negotiated purchasing agreements for all products sold
- Managed sales and distribution
- Controlled finances and
Managing Director
LOEWS CINEPLEX ENTERTAINMENT
Chicago, Illinois
01.1990 - 01.1999
- Directed and supervised 7 managers and 100 employees to enhance customer service quality.
- Managed budget planning, expense control, and revenue review.
- Scheduled show schedules, and weekly exhibition planning.
- Coordinated vendor relations and facility maintenance to ensure seamless operations.
- Managed daily operations across accounting, sales, marketing, and promotions to drive strategic initiatives.
- Inspected building maintenance and repair processes regularly to ensure functionality and safety standards.
- Remained compliant with kitchen and food service requirements
- Maintained all licensing and government standards.
Education
Graduated -
Southwest Inflight Program
Dallas, TX07-2011
U.S., Illinois, Indiana, Chicago, WBDC
Woman-Owned Business Certifications
Graduated -
E200 Entrepreneurial Program
Chicago01-1998
Business Classes -
Prairie State College
Chicago Heights, ILFood Service Certification -
Illinois Restaurant Association
Chicago, ILGraduated -
Mother of Sorrows H.S.
Blue IslandSkills
- Customer Service Professional
- Basic Bookkeeping
- Receivables Management
- Cost Optimization
- Business Development
- Strategic Planning & Vision
- Business certification consulting
INTERESTS & ACTIVITIES
Boys & Girls Clubs - Past Committee member to organize employees of Sony/Loews Corporation in fulfilling commitment to America's Promise., Lake of the Four Seasons, Woodridge and Southland Chicago Chambers of Commerce - Chamber Ambassador & Board Member in Woodridge., Keys 4 Kids - Volunteer for Non-Profit organization that donates musical instruments to public schools, South Suburban Pads Homeless Shelters Site Coordinator, South Commons Condominium Association - Member of the Board of Directors, Chicago Cares - Volunteer on a regular basis for multiple services
Timeline
Part Time Office & Personal Assistant
JANOV LAW OFFICES
01.2022 - 01.2025
Flight Attendant
SOUTHWEST AIRLINES
01.2011 - 09.2021
Owner & CEO
ONYX DISTRIBUTION & SERVICES
01.1999 - 01.2011
Managing Director
LOEWS CINEPLEX ENTERTAINMENT
01.1990 - 01.1999
Graduated -
Southwest Inflight Program
U.S., Illinois, Indiana, Chicago, WBDC
Woman-Owned Business Certifications
Graduated -
E200 Entrepreneurial Program
Business Classes -
Prairie State College
Food Service Certification -
Illinois Restaurant Association
Graduated -
Mother of Sorrows H.S.