Freedom Russino
Brooklyn,United States
Summary
I have been in the service industry for over twenty years. Starting at the bottom, I made my way into management over fifteen years ago. For me, Hospitality is not just a job, it is a way of life. Ultimately, my discipline mixed with positive communication, make me a great candidate to teach, motivate and lead.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
The Spaniard
New York, NY, United States
07.2023 - Current
- Directed comprehensive floor oversight from security to bar team.
- Maintained multi-directional service standards.
- Contributed to reducing turnover rates.
- Monitored all aspects of events to maintain alignment with contracts.
Manager of Training & Development
LIFESTYLES CATER
Westchester, NY
05.2013 - 01.2021
- Managed hiring processes and overseen terminations.
- Implemented standards for white napkin service during training.
- Optimized profit margins with targeted business planning.
- Curated exclusive drink selections tailored to private functions.
- Managed all event personnel including waitstaff and bartenders.
General Manager/ Consultant
HASTINGS ON THE HUDSON
Westchester, NY
10.2016 - 06.2017
- Facilitated evaluations for team members.
- Revamped bar setup and designed new drink menus.
- Formulated and deployed initiatives enhancing revenue growth.
- Formulated policies and procedures to streamline operations.
- Optimized overall performance via strategic streamlining of processes.
- Led creation of new market plan, substantially boosting brand visibility and expanding customer base through creative advertising efforts.
Assistant General Manager
ASIA ROMA
New York, NY
05.2014 - 08.2016
- Partnered with General Manager on projects aimed at boosting sales and brand visibility.
- Addressed issues quickly to enhance customer satisfaction.
- Managed inventory processes to ensure optimal stock levels and reduce waste.
- Boosted employee morale by implementing recognition programs to highlight individual achievements and team successes.
- Directed team to attain peak customer satisfaction ratings via meticulous attention and dedicated service.
FOH MANAGER
COCHINITA
Brooklyn, NY
06.2011 - 09.2014
- Enhanced customer satisfaction through efficient front-of-house operations.
- Managed and addressed issues swiftly, resulting in positive customer reviews.
- Collaborated with the chef to introduce new menu items, leading to a boost in overall sales.
- Conducted regular training to enhance team performance.
- Established timely delivery schedules for food and beverage items.
- Managed cash transactions and ensured safekeeping of funds.
General Manager
Empanada Mama
New York, NY, United States
06.2009 - 05.2011
- Directed comprehensive floor oversight from security to bar team.
- Maintained multi-directional service standards.
- Contributed to reducing turnover rates.
- Monitored all aspects of events to maintain alignment with contracts.
Education
Police Academy - POLICE
John Jay University
New York, NY2012
Skills
- Business Operations
- Technology Troubleshooting
- Cross-Functional
- Multitasking
- Wine & Beverage
- Mixology
- Service
- Financial Analysis
- Customer Service
- Hiring/firing
- POS savvy
- Consultation
Certification
Food Handlers Certification – NYC Dept of Health & Mental Hygiene
LANGUAGES
Spanish (Intermediate)
English (Fluent)
Timeline
Food and Beverage Manager
The Spaniard
07.2023 - Current
General Manager/ Consultant
HASTINGS ON THE HUDSON
10.2016 - 06.2017
Assistant General Manager
ASIA ROMA
05.2014 - 08.2016
Manager of Training & Development
LIFESTYLES CATER
05.2013 - 01.2021
FOH MANAGER
COCHINITA
06.2011 - 09.2014
General Manager
Empanada Mama
06.2009 - 05.2011
Police Academy - POLICE
John Jay University