Freicer Abrego
San Antonio,TX
Summary
Proven leader with extensive experience at Walmart, adept in enhancing customer satisfaction and team productivity. Skilled in GPS navigation and fostering teamwork, I've successfully managed teams to exceed production goals and maintain quality standards. My approach has consistently improved operational efficiency and customer service, demonstrating a commitment to excellence and results.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Krogers
San Antonio, TX
12.2022 - 05.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Fresh Production Supervisor
Walmart
San Antonio, TX
04.2020 - 09.2021
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Team Leader
Walmart
San Antonio
10.2019 - 01.2020
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Manager
Walmart
San Antonio, TX
06.2018 - 03.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
PHIA
Panama 02.2012
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Problem-Solving
- Safe Driving
- Time management skills
- Loading and unloading
- Clean Driving Record
- GPS Navigation
- Heavy Lifting
- Map reading and navigation skills
- Delivery Scheduling
- Safe Driver Training
- Dispatch Communication
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Krogers
12.2022 - 05.2024
Fresh Production Supervisor
Walmart
04.2020 - 09.2021
Team Leader
Walmart
10.2019 - 01.2020
Manager
Walmart
06.2018 - 03.2019
PHIA