Freily Pena Calderón
Lakeland,FL
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Rideshare Driver
Uber And Lyft
Tampa, FL
08.2021 - Current
Driver
LSG Sky Chefs
Tampa, FL
06.2023 - 07.2023
Technician
CMB Air
Tampa, FL
09.2019 - 08.2021
- Diagnosed and repaired HVAC systems to ensure optimal performance and efficiency.
- Conducted routine maintenance on air conditioning units, improving lifespan and reliability.
- Assisted in installing new cooling systems, following safety protocols and manufacturer guidelines.
Rideshare Driver
Uber And Lyft
Tampa, FL
09.2018 - 09.2019
- Ensured compliance with local transportation regulations and safety standards.
- Navigated efficiently using GPS technology to optimize routes and minimize wait times.
- Provided exceptional customer service, fostering positive passenger experiences and feedback.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Finish Carpenter
Premium Grade Millwork
The Bronx, NY
01.2018 - 08.2018
- Constructed custom cabinetry and millwork to client specifications.
- Installed trim, moldings, and doors with precision and attention to detail.
- Operated various hand and power tools safely and efficiently.
- Collaborated with team members to ensure project timelines were met.
Technician
CMB Air
Tampa, FL
04.2012 - 08.2016
- Operated and maintained HVAC systems to ensure optimal performance and compliance with safety standards.
- Diagnosed equipment malfunctions and performed necessary repairs to minimize downtime.
- Assisted in installation of air conditioning units, following specified guidelines for efficiency and safety.
- Monitored system performance using diagnostic tools to identify areas for improvement.
Personal Banker
Banco Popular Dominicano
Santo Domingo, Dominican Republic
10.2008 - 12.2011
- Assisted clients with account inquiries and transactions, ensuring exceptional customer service.
- Processed loan applications efficiently, verifying documentation for compliance and accuracy.
- Educated customers on banking products, enhancing their understanding of financial options available.
- Maintained accurate records of client interactions, supporting regulatory compliance and audit readiness.
- Resolved customer complaints promptly, fostering positive relationships and client retention.
Teller
Banco Popular Dominicano
Santo Domingo, Dominican Republic
09.2007 - 10.2008
- Processed customer transactions accurately and efficiently.
- Assisted customers with inquiries regarding account services and products.
- Balanced cash drawer daily to ensure accuracy and compliance.
- Maintained knowledge of banking products to provide informed recommendations.
Education
High School Diploma -
Skills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Equipment installation
- System maintenance
- Ductwork design
Languages
Spanish
Native or Bilingual
Timeline
Driver
LSG Sky Chefs
06.2023 - 07.2023
Rideshare Driver
Uber And Lyft
08.2021 - Current
Technician
CMB Air
09.2019 - 08.2021
Rideshare Driver
Uber And Lyft
09.2018 - 09.2019
Finish Carpenter
Premium Grade Millwork
01.2018 - 08.2018
Technician
CMB Air
04.2012 - 08.2016
Personal Banker
Banco Popular Dominicano
10.2008 - 12.2011
Teller
Banco Popular Dominicano
09.2007 - 10.2008