Frena Bautista
Administrative Clerk
Henderson,NV
Summary
We have dedicated administrative professionals with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Clerk
Precise Home Health Care Services
Henderson, NV
12.2021 - Current
- Resourceful and experienced worker offering expertise in customer service, travel coordination, and file management
- Proficient with MS word and DSL Software
- Detail-oriented team player with strong organizational skills
- Handles multiple projects simultaneously with a high degree of accuracy
- Dedicated Clerk with almost two years of experience in a home Health Care office
- Superb attention to detail and multitasking talents.
Back Office Medical Assistant
Nevada Personal Injurt Management
Las Vegas, NV
06.2021 - 12.2021
- Placed laboratory tests and scan results in EMR for provider review.
- AdvanceMD Software
- She maintained a vendor spreadsheet with contact information for administrative and clinical staff to use easily.
- She assisted the office manager with tracking inventory and restocking examination rooms and stations.
- We documented patients' vital signs and health history in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
Genesis Medical Group
Henderson, NV
07.2020 - 06.2021
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Proficient with AdvanceMD and fax machine
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Supervisor
Hudson Group Retail Specialists
Newark, Las Vegas, NV
07.2017 - 03.2019
- Hospital environments
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Proficient with AdvanceMD EMR Software
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Obtained client medical history, medication information, symptoms, and allergies
- Performed medical records management, including filing, organizing and scanning documents
- Created new patient charts and scanned documentation before and after appointments into EHR system
- Assessed calls and inquiries to prioritize services based on medical emergencies
- Cross-trained in front-office procedures to back up reception staff
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies increase productivity
- Evaluated employee performance and coached and trained to improve weak areas
- Gathered data from appropriate sources to assist in determining customer needs and requirements
- Quickly and accurately counted drawers at start and end of each shift
- Built positive relationships with customers to increase repeat business
- To meet changing needs
- Monitored workflow to improve employee time management and
Education
Bachelor of Science - Health Administration
PIMA Medical Institute
Tucson, AZ. 07.2021 - Current
Associate of Applied Science - Health Administration
Pima Medical Institute
Tucson, AZ. 12.2019 - 03.2021
Medical Administrative Assistant
Pima Medical Institute
Tucson, AZ 01.2019 - 09.2019
Skills
Customer follow-up
Database administration
Taking directions
Sorting and labeling
Monitoring patient progress
EMR / EHR
Medical office administration
Marketing strategy
Developing brand messaging
Process and procedure development
Distribution center management
MS Office
Self-Motivated
Simple dressings
Patient Scheduling
EKG
Urinalysis
Assisting Doctor with CDL patient
Payroll
HR
Medical Records
Office supplies and Inventory
Mail Routing
Filing and organizing
Timeline
Administrative Clerk
Precise Home Health Care Services
12.2021 - Current
Bachelor of Science - Health Administration
PIMA Medical Institute
07.2021 - Current
Back Office Medical Assistant
Nevada Personal Injurt Management
06.2021 - 12.2021
Medical Assistant
Genesis Medical Group
07.2020 - 06.2021
Associate of Applied Science - Health Administration
Pima Medical Institute
12.2019 - 03.2021
Medical Administrative Assistant
Pima Medical Institute
01.2019 - 09.2019
Supervisor
Hudson Group Retail Specialists
07.2017 - 03.2019