Freya Lake
Manteca
Summary
Dynamic retail professional with extensive experience at Bass Pro Shops, excelling in customer service and product knowledge. Proven ability to enhance store appearance and drive sales through effective merchandise display and teamwork. Skilled in cash handling and problem-solving, consistently fostering positive shopping experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Retail Sales Outfitter
Bass Pro Shops
10.2025 - 12.2025
- Assisted customers in selecting outdoor gear and apparel, ensuring a positive shopping experience.
- Maintained product displays and inventory organization to enhance store appearance and accessibility.
- Collaborated with team members to restock merchandise promptly, minimizing product shortages on the sales floor.
- Educated customers on product features and benefits, fostering informed purchasing decisions.
Clerk Processor
Goodwill Industries Of San Joaquin Valley
01.2024 - 07.2025
- Processed incoming donations efficiently, ensuring accurate item categorization and tracking.
- Assisted in maintaining inventory accuracy through regular audits and data entry tasks.
- Collaborated with team members to streamline donation sorting procedures, enhancing workflow efficiency.
- Utilized point-of-sale systems to process transactions and manage customer interactions effectively.
- Supported training of new staff on operational procedures and safety protocols.
Store Associate
JCPenney
11.2024 - 01.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Stocked merchandise on sales floor, ensuring optimal presentation and organization.
- Collaborated with team members to maintain cleanliness and order in store environment.
- Executed visual merchandising directives to drive customer engagement and sales performance.
Busser
Great Wolf Lodge
10.2022 - 08.2024
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Supported kitchen staff in maintaining food safety and sanitation standards.
- Collaborated with team members to ensure timely service during peak hours.
- Engaged with guests to create a welcoming atmosphere, contributing to overall satisfaction.
Education
High School Diploma -
East Union High School
Manteca, CASkills
- Cash handling proficiency
- Product knowledge expertise
- Store maintenance
- Merchandise display
- Teamwork
- Customer service
- Problem-solving
Timeline
Retail Sales Outfitter
Bass Pro Shops
10.2025 - 12.2025
Store Associate
JCPenney
11.2024 - 01.2025
Clerk Processor
Goodwill Industries Of San Joaquin Valley
01.2024 - 07.2025
Busser
Great Wolf Lodge
10.2022 - 08.2024
High School Diploma -
East Union High School