Frida Garcia
San Diego,CA
Summary
Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
San Ysidro Dental Care
09.2021 - Current
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Food Service Worker
Mango Mango Fresh & Healthy
07.2018 - 08.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Estate Sales
True Legacy Realty
05.2019 - 09.2021
- Increased client satisfaction by providing exceptional customer service and efficiently addressing inquiries.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
GED -
Southwestern College
Chula Vista, CA2024
High School Diploma -
Bonita Vista Senior High School
Chula Vista, CA06.2018
Skills
- Phone and Email Etiquette
- Data Entry
- Administrative Support
- Insurance Billing
Languages
Spanish
Native or Bilingual
Timeline
Dental Receptionist
San Ysidro Dental Care
09.2021 - Current
Estate Sales
True Legacy Realty
05.2019 - 09.2021
Food Service Worker
Mango Mango Fresh & Healthy
07.2018 - 08.2023
GED -
Southwestern College
High School Diploma -
Bonita Vista Senior High School
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