Frida Prado

• Created production Team that accomplished 100% goal every day.
• Monitored project performance to identify areas of improvement and make adjustments.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Achieved project deadlines by coordinating with contractors to manage performance.

• Built relationships with customers and community to establish long-term business growth.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
• Implementation of KPIs for compliance with investment policies and risk control

Achievements

• Win 95% promotion bids with various operators in North Cenam region.
• Achieved 101% profitability in promotions for Movistar Guatemala and El Salvador.
• Successfully concluded negotiations for Guía Salud service at regional level, resulting in generating 1M in profit within first year of implementation
• Managed accounts to retain existing relationships and grow share of business

• Built and strengthened long-lasting client relationships based on accurate promotions and services that meet users needs.
• Gained customer trust and confidence by demonstrating compelling, persuasive, and composed professional demeanor.
• Coordinated with internal teams to facilitate prompt delivery of client projects.
• Mentored junior account management professionals to develop skills and increase company revenue.
• Provided extensive support in sales, technical, and business areas to key accounts.
• Closed business deals with partner businesses to increase company profits by 50%

• Content development.
• Creation of promotional concepts.
• Monitoring and competitive reporting.
• Development and execution of promotions.
• Establishing and maintaining excellent relationships with Telco operators Value Added Services (VAS) in Guatemala.
• Performed Proposal presentations for promotions bidding with Telco operators.

Achievements

• Established Account Stabilization in Guatemala, achieving monthly billing of $20,000
• Securing 70% success rate in winning promotion bids submitted