Frida Vences
Burlington
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waitress
Mi Pueblo Mexican Restaurant
11.2022 - Current
- Delivers food and drinks to guests using team delivery system
- Greet guests, answers questions, makes suggestions regarding food, drinks, and service
- Interacts verbally with all guests creating a friendly and upbeat atmosphere
- Relays orders to service bar and kitchen via the point-of-sale computerized register system
- Observes guests and responds to any additional requests
- Presents guest check to each table and accepts a form of payment
- Makes correct change and/or completes the proper charge card procedure
- Participates in the clearing and resetting of dining room tables.
Assistant Teacher
Prodigy Preschool
10.2021 - 10.2022
- Created appropriate sensory activities for example, filled the classroom with colorful art from the kids to maintain positive energy and progress records of their learning
- Professional communication with parents and other school members to discuss learning possibilities for the children, solve any kind of concerns they might have and make a safe and healthy environment for them to learn and have an enjoyable time
- Followed all regulations the State of Ohio required from hygiene standards, respectful attitued towards religion or political views and open mindedness to exploring learning and creative activities.
Sandwich Artist
Subway
01.2019 - 09.2019
- Help count products, Make sure Products are in good condition, Help Customers Make there dream sandwich's, Help keep the store clean, Help Make the bread and cookie each morning, Help make sure all food products were up to date and presentable.
Customer Service
Sam's Club
05.2015 - 07.2017
- Help Customers Find there Needs, Help customers qualify for Credit Cards, Help Organize products, Greet customer at the entrance
- Coming in every day with a positive attitude and a commitment to exceeding expectations
- Viewing our commitment to customers as a priority
- Completing tasks efficiently with a positive attitude
- Effectively communicating progress and information
- Adapting to changing priorities while staying focused on key objectives.
Education
No Degree - Flight Attendant School
Escuela De Aviación ANTA
Cancun, Quintana Roo07.2022
High School Diploma -
Carl Rogers
Cuernavaca 08.2017
Skills
- Food preparation
- Retail sales
- Restaurant experience
- Guest services
- Food service
- English
- Childcare
- Customer service
- Office experience
- Basic math
- Spanish
- Cleaning
- Cashiering
- POS
- Serving Experience
- Teaching
- Cash Handling
- Organizational Skills
- Food inspection
- High-volume dining
- Order Management
- Order Accuracy
Certification
Escuela de Aviación ANTA - Air Flight Attendant Certificate.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Waitress
Mi Pueblo Mexican Restaurant
11.2022 - Current
Assistant Teacher
Prodigy Preschool
10.2021 - 10.2022
Sandwich Artist
Subway
01.2019 - 09.2019
Customer Service
Sam's Club
05.2015 - 07.2017
No Degree - Flight Attendant School
Escuela De Aviación ANTA
High School Diploma -
Carl Rogers
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