Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frida Zertuche

Dallas,TX

Summary

Accomplished Crew Trainer at Shake Shack, adept in employee training and customer service, significantly enhancing team performance and safety through effective coaching and hands-on demonstrations. Mastered POS systems and safe food handling, setting a high standard of excellence and efficiency in operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Crew Trainer

Shake Shack
6025 Royal Ln, Dallas, TX 75230
01.2022 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Conducted hands-on demonstrations to teach new recruits proper use of equipment, enhancing safety and efficiency.

Education

High School Diploma -

Warren Travis White Highschool
Dallas, TX
05.2023

Texas Womens Unviserity
Denton, TX
08.2023 -

Skills

Customer Service

Employee Training

Cash Handling

Team Leadership

Safe Food Handling

POS Systems

Performance Evaluation

Critical Thinking

Timeline

Texas Womens Unviserity
08.2023 -

Crew Trainer

Shake Shack
01.2022 - Current

High School Diploma -

Warren Travis White Highschool
Frida Zertuche