Summary
Work History
Education
Skills
Certification
Languages
Timeline
Analytics Informatics Project Experience
Cover Letter
Generic

Fridah Muriuki

Yonkers,NY

Summary

Healthcare Data Analyst and Clinical Informatics professional with clinical expertise in rehabilitation services and an MHA in Informatics. Experienced in EHR data analysis, clinical workflow optimization, scheduling and utilization metrics, and performance reporting. Proven ability to translate rehabilitation and operational data into actionable insights that improve patient access, care quality, and operational efficiency

Work History

Rehabilitation Aide / Clinical Operations Support

New York Presbyterian Hospital (Weill Cornell)
Manhattan, NY
02.2019 - Current

•Collaborated with clinicians to improve EHR documentation quality, workflow efficiency, and scheduling accuracy.
•Analyzed patient flow, utilization patterns, and operational data to identify access and bottlenecks.
•Provided data-informed workflow insights to clinical leadership to support quality and efficiency initiatives.
•Served as a liaison between clinical teams and management, supporting issue resolution and process improvement.
•Supported onboarding and workflow training to reinforce standardized clinical and documentation practices.

Rehabilitation Aide / Clinical Workflow Support

New York Presbyterian Hospital (Westchester)
Bronxville, New York
01.2018 - 01.2019

• Supported daily clinic operations to enhance patient flow, scheduling accuracy, and care coordination.
• Collaborated with PT, OT, and SLP teams to improve interdisciplinary workflow efficiency.
• Reviewed scheduling and attendance data to identify drivers of cancellations and no-shows.
• Ensured accurate documentation and compliance with safety and quality standards.
• Assisted with onboarding and mentoring of interns and junior staff.

Physical Therapist Assistant

New york Sport and Spine Rehabilitation
The Bronx, New York
01.2015 - 01.2017

• Documented therapy sessions and patient outcomes to support data integrity and continuity of care.
• Monitored patient progress and communicated changes to inform treatment planning and reporting.
• Assisted with evaluations, care plans, and patient education while maintaining quality standards.

Physical Therapy Aide/Front Office Assistant

Shein Orthopedics
The Bronx, New York
07.2010 - 01.2013

• Managed patient scheduling, intake, and records, improving operational efficiency by ~10%.
• Maintained confidential patient data in compliance with privacy regulations.
• Supported administrative workflows and clinic coordination

Physical Therapist

Kenyatta National Hospital
Nairobi, Kenya
01.1999 - 12.2005

• Conducted patient evaluations and developed data-informed treatment plans.
• Documented outcomes and adjusted interventions based on patient response.
• Collaborated with multidisciplinary teams to deliver evidence-based care.
• Maintained compliance with professional and regulatory standards

Education

Master of Healthcare Administration (MHA) - Informatics

Capella University
Minneapolis, MN
12-2025

Bachelor of Arts - Psychology

Hunter College
New York, NY
06-2010

Diploma - Physical Therapy

Kenya Medical Training College
Kenya

Skills

  • Healthcare informatics and clinical systems analysis
  • EHR and EMR workflows
  • Data analysis and interpretation
  • Performance metrics reporting
  • Patient access and scheduling
  • Process improvement and mapping
  • Stakeholder collaboration
  • Microsoft Office proficiency
  • Rehabilitation operations monitoring
  • Operational reporting and data literacy
  • Data-driven decision-making
  • Clinical workflow optimization
  • Healthcare data visualization
  • EMR/EHR system enhancement
  • Patient engagement strategies

Certification

  • Masters in Health Care Administration - Informatics (2025)
  • Degree in Psychology - Hunter College (2010)
  • Physical therapy Diploma - Kenya

Languages

English
Professional
Swahili
Professional

Timeline

Rehabilitation Aide / Clinical Operations Support

New York Presbyterian Hospital (Weill Cornell)
02.2019 - Current

Rehabilitation Aide / Clinical Workflow Support

New York Presbyterian Hospital (Westchester)
01.2018 - 01.2019

Physical Therapist Assistant

New york Sport and Spine Rehabilitation
01.2015 - 01.2017

Physical Therapy Aide/Front Office Assistant

Shein Orthopedics
07.2010 - 01.2013

Physical Therapist

Kenyatta National Hospital
01.1999 - 12.2005

Master of Healthcare Administration (MHA) - Informatics

Capella University

Bachelor of Arts - Psychology

Hunter College

Diploma - Physical Therapy

Kenya Medical Training College

Analytics Informatics Project Experience

Graduate Capstone – Outpatient Rehabilitation Access Improvement

  • EHR Data Analysis & Reporting: Used Epic data to identify trends in cancellations and no-shows affecting patient access.
  • Clinical Workflow Optimization: Evaluated operational and system-level drivers to inform process improvements.
  • Data-Driven Intervention Design: Implemented reminders, patient education, and scheduling adjustments to improve adherence.
  • Projected Key Outcomes: Estimated 10% improvement in appointment adherence, ~8% higher utilization, ~12% increased patient satisfaction, and ~5% revenue growth.
  • Clinical Informatics & Decision Support: Integrated data insights with workflows to optimize access and provider efficiency.

Cover Letter

                                                                                     FRIDAH MURIUKI 

                                                                                 muriukifg@gmail.com

                                                                                       Yonkers,NY

1/2/2026

RE: Clinical Informatics / Health Data Analyst

Dear Hiring Manager,

I am writing to express my interest in a Health Informatics or Clinical Informatics position within your organization. I bring vast years of experience in rehabilitation services, along with a Master’s degree in Healthcare Administration with a concentration in Informatics, offering a strong foundation in clinical workflows, data analysis, and systems support.

My professional background includes extensive collaboration with interdisciplinary clinical teams in acute and outpatient rehabilitation settings. This experience has provided me with a deep understanding of clinical documentation, scheduling workflows, patient access challenges, and operational processes that influence care quality and outcomes. I have supported daily clinic operations, contributed to workflow efficiency, and assisted in maintaining patient-centered care environments.

My graduate training in healthcare informatics strengthened my ability to analyze clinical and operational data to support quality improvement initiatives. My capstone project focused on reducing no-show and cancellation rates in an outpatient rehabilitation setting through workflow analysis and data-informed recommendations to improve attendance and operational efficiency.

I am particularly drawn to clinical informatics roles that require translating clinical needs into system-level solutions, supporting end users, and improving data quality and usability. I would welcome the opportunity to contribute my clinical experience and informatics expertise to your organization.

You may note a gap in my employment history, which reflects time dedicated to caring for my children. This period further strengthened my organizational, leadership, and prioritization skills.

Thank you for your time and consideration. I look forward to the opportunity to discuss how my background can support your organization goals.


Sincerely,

Fridah Muriuki

Fridah Muriuki